- Hardcover: 194 pages
- Publisher: John Wiley & Sons (16 Sep 2003)
- Language English
- ISBN-10: 0470854332
- ISBN-13: 978-0470854334
- Product Dimensions: 16 x 2.2 x 23.5 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 1,689,842 in Books (See Top 100 in Books)
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Global IT Management: A Practical Approach
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"…Global IT Management will provide a valuable text…"(Information Age, December 2003)
Review
"...Global IT Management will provide a valuable text..."(Information Age, December 2003)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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1 of 1 people found the following review helpful
Format:Hardcover
Imagine that you are the CIO/CTO of a global organisation. You support hundreds of business lines in tens of countries. Some of your IT organisation reports directly to you, however, the vast majority reports indirectly to you. Many of the functions across your organisation are duplicated, fragmented, inefficient and there are cultural, regional and departmental barriers all round. The CEO has an agenda of M&A and wants to see cost-cutting, increased IT performance and greater innovation from you.
So, how do you manage the global IT organisation? In smaller companies, the problems are more manageable. You know the key players, methodologies, technologies and the lines of business tend to be limited. The global IT organisation is more like a coalition of fragmented constituencies each with their own interests and pressures.
Which IT functions merit global direction vs. national or regional autonomy?
How should IT interface and co-ordinate with business partners at different levels in different business lines?
When should national IT organisations report hard-line vs. dotted-line to the global IT organisations?
How do you assess and drive greater IT performance in different markets?
How can the global IT organise itself to more flexibly respond to business reorganisations and M&A activity?
These issues are unique to the largest IT organisations and there is very little data about the best ways of managing them.
Robert Barton has attempted to uncover the approaches and systems used by 5 global IT organisations and had done an admirable job in drawing some learnings, conclusions and insights to better manaqe global IT organisations.
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