My 10 year old daughter had seen commercials of this product on TV and really wanted it for her birthday so we got it. I think she likes it, but it is super sensitive and if you don't say the password EXACTLY how you entered it, then it won't open. So if you say it with a different tone, it won't open... Also, the one we received, was a little damaged on the side. If it were only £10 I wouldn't mind but it cost £25!! Would not recommend.