The phone works well. The answerphone works well too except that the vocals are in German and the box had been opened by the seller to add a three pin adapter and a copied disk with instructions in English. It is easy to record an alternative message to the German speaking pre-recorded announcement but when accessing the facility the instructions to hear messsages and the date/time message were left are in German. This did not become apparent until after setting the system up and charging the handset. This aspect was not mentioned on the Amazon website and the seller has been uncooperative in agreeing to take it back. So in summary, the product is good but not as described.