As an NLP Master Practitioner, I was looking forward to seeing some examples of the practical application of NLP, especially given the previous reviews on this site.
How disappointed was I?!
The book is mostly a collection of vague anecdotes, mostly taken from emails (therefore not even grammatically sound) and largely self congratulatory; 'Oh aren't we good!' kind of stuff.
The final part of the book gives a little advice on NLP techniques, but overall, you would find far better information in just about any other NLP book you could pick up.
Save your valuable time and money for something else. This one is really not worth the effort!