FREE Delivery in the UK.
Only 1 left in stock (more on the way).
Dispatched from and sold by Amazon.
Gift-wrap available.
Trade in your item
Get a £1.87
Gift Card.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Giant Steps in Management: Innovations That Change the Way You Work (Financial Times Series) Paperback – 25 Oct 2007

See all 2 formats and editions Hide other formats and editions
Amazon Price New from Used from
"Please retry"
£22.99 £9.67

Frequently Bought Together

Giant Steps in Management: Innovations That Change the Way You Work (Financial Times Series) + Reinventing Management: Smarter Choices for Getting Work Done
Price For Both: £41.93

Buy the selected items together

Trade In this Item for up to £1.87
Trade in Giant Steps in Management: Innovations That Change the Way You Work (Financial Times Series) for an Amazon Gift Card of up to £1.87, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Learn more

Product details

  • Paperback: 224 pages
  • Publisher: Financial Times/ Prentice Hall; 1 edition (25 Oct 2007)
  • Language: English
  • ISBN-10: 0273712926
  • ISBN-13: 978-0273712923
  • Product Dimensions: 16.4 x 2.1 x 24.1 cm
  • Average Customer Review: 3.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 1,314,186 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Discover books, learn about writers, and more.

Product Description


"The idea is neat... readers should be left with some interesting questions to ponder." - Human Resources April 2008

Personnel Today, 13 November 2007
Giant Steps in Management will show you how to understand the practices that make a real difference to company performance.

Financial Times, 22 November 2007
...a compelling argument...this book does an important service in calling our attention to the concept of "management innovation"... definitely read it.


From the Back Cover

Succinctly but completely describing 50 of the most important management innovations in the past 150 years, Mol and Birkinshaw educate us on where and how managerial innovations arise. An amazing overview of the management practice landscape, Giant Steps in Management provides invaluable insights for organizations seeking better performance.

Jeffrey Pfeffer, Professor, Graduate School of Business, Stanford University

‘Never has it been more important for managers to innovate the way they manage. As this book so powerfully shows – management innovation – advances in how we manage – is a secret weapon in the search for competitive advantage. With a fantastic compendium of the 50 most crucial management innovations – this book will surprise, inform and inspire any manager who believes that they need to innovate the way they manage.

 Lynda Gratton, Professor of Management Practice, London Business School

Author of Hot Spots; why some teams, workplaces and organisations buzz with energy – and other’s don’t.

"This book might be called 'Everything you wanted to know about management, but were afraid to ask'. It's an invaluable quick guide to the entire arsenal of techniques and models, and I recommend it to anyone who takes the job of management seriously. It is typcial of the authors work, in that it is clear, crisp, and useful."

Tim Brooks, Managing Director, Guardian News & Media Limited


How do you manage?  What skills, ideas, tools and techniques do you use?  Have you always used them?  Think about it: how we manage organisations – and ourselves – is in a constant state of evolution.  Nothing about the way you work today is forever. Managers are always trying new things, different approaches.  There are management innovations underway all the time in large organisations. Many fail. Some work. A few make history. The most valuable ones are picked up and absorbed across entire industries and countries.  These are the ones this book will tell you about.


Giant Steps in Managementpresents a thought provoking selection of the 50 most important management innovations of the last 150 years and describes the impact they have on management today. Some of the innovations will be familiar to you; others will be new, different, surprising. Together, they form a fascinating compendium of the ideas, techniques and practices that have rocked the world of management.

If you want to be on the right side of innovation, keep this book to hand.


Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Customer Reviews

3.3 out of 5 stars
Share your thoughts with other customers

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Brian Mulconrey on 8 Dec 2007
Format: Paperback
At just a little over 200 pages, this is a brilliant compilation of 50 giant steps in management. Professor Julian Birkinshaw and Michael Mol condense a wealth of knowledge into a brief 3-4 page overview of each giant step. But, because of their extensive research into these concepts, they bring insights and anecdotes into each brief summary that I hadn't come across in having read whole books on many of these innovations.

The book groups the concepts by category so that we have PROCESS (everything from the assembly line to six sigma), MONEY (from cost accounting to the balanced scorecard), PEOPLE, INTERNAL STRUCTURES, CUSTOMER AND PARTNER INTERFACES, INNOVATION AND STRATEGY, and INFORMATION EFFICIENCY (from operations research to ERP). The authors also fill the book with a gripping human touch by telling the stories of the management innovators at the center of these concepts. From Toyota's president Taiichi Ohno recounting how he got the idea for Toyota's kanban system by observing American supermarkets to the story of Kate Hudson at Kodak introducing the idea of "non-core" functions when she outsourced Kodak's data center operations in 1989.

Reading "Giant Steps in Management" will not only help you to sound like an expert when talking about the history of management, it will also help to shape your thinking about the NEXT STEPS IN MANAGEMENT!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By Steve Mostyn on 30 Dec 2008
Format: Paperback
Mol and Birkinshaw have written a painstaking and readable account of the key innovations in management practice over the last century. Be it Motorola's development of Six Sigma to a brief history of 'T groups' they cover many diverse bases from a process, financial, people, organisation design and strategy perspectives.
Well done authors in pulling these perspectives together in one place.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 2 people found the following review helpful By Steen Martiny on 19 May 2009
Format: Paperback Verified Purchase
Mol & Birkinshaw's treatise is a fluently written resume of 100 years of management history. However, it lacks a consistent framework explaining why some technique, model or tool is included and others not. TQM is included, ISO 9000 and Business Excellence are not. Communities of Practice is included, Learning Organizations and Knowledge Based Organization are not. As the book's title is "Giant Steps in Mngt", what precisely is the objective criteria of being "giant"?
The book also lacks a consistent way presenting the individual step. Eg: What "is" TQM? Not an easy question to answer since each management step evolves during its life span. But not wrestling with this question do causes a fluffy content. The total absence of figures and other graphical material add to this.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 1 review
3 of 4 people found the following review helpful
Great reference book, and particularly useful if you're looking at the history of innovations 20 Oct 2008
By Anil Das - Published on Amazon.com
Format: Paperback
I must confess that this book was a gift from a friend and when I read the back cover where Professor Lynda Gratton said that "....(it would) inpsire any manager who belives that they would need to innovate the way they manage", my expectations were naturally raised. I was expecting a book that not only documented how companies had innovated in the past, but probably some sort of thinking about what companies may have to consider in terms of innovating for the future.

Take the chapter on Internal Structure, where Mol and Birkinshaw discuss the evolution and tyranny of SBUs to the relatively more contemporary approaches taken by GE in the Welch area....all well and good, but in today's context where technology cycles are getting shorter, and consumer needs evolve more quickly, I was hoping that they would have at least attempted to see how companies like Google or Pixar outperformed rivals in their own industries, in terms of how they structured their teams/companies to outdo everyone in the innovation stakes. The marginal efforts to take this book there would have made a difference (or at least I thought so) in the way that it hoped to inspire managers to think about how they could innovate in their respective companies.

Make no mistake...this is a good reference book to have if you're a Management Book/Innovation afficionado or an MBA student doing a research paper on innovation. The various innovation management techniques have been very painstakingly researched and documented. You might be inspired to think about management innovation, but it did not quite wow me enough to make me want to go out and buy it for another friend. I'd have lent anyone my copy.,,,hence the 3 stars.
Was this review helpful? Let us know