Believe it or not this is the most used management book on my shelf. As I have progressed in my career, I have discovered that "being in charge" is a myth. Even at the apex of an organization you are beholden to someone if not more "bosses". So regardless of your place within your organization this book provides pratical tips on improving your effectiveness. Of particular value and insight are the comparison of leadership and management, the concept of counterdependence, and the internal and external customer discussion. I have shared this information and it has been well received by collegues, at management retreats and with university professors. At less than half the price of the typical soft cover management book you may consider purchasing two. One for you and one to share.