Start reading Getting Past No: Negotiating With Difficult People on your Kindle in under a minute. Don't have a Kindle? Get your Kindle here or start reading now with a free Kindle Reading App.

Deliver to your Kindle or other device


Try it free

Sample the beginning of this book for free

Deliver to your Kindle or other device

Sorry, this item is not available in
Image not available for
Image not available

Getting Past No: Negotiating With Difficult People [Kindle Edition]

Roger Fisher , William Ury
4.3 out of 5 stars  See all reviews (12 customer reviews)

Print List Price: £8.99
Kindle Price: £4.35 includes VAT* & free wireless delivery via Amazon Whispernet
You Save: £4.64 (52%)
* Unlike print books, digital books are subject to VAT.

Free Kindle Reading App Anybody can read Kindle books—even without a Kindle device—with the FREE Kindle app for smartphones, tablets and computers.

To get the free app, enter your e-mail address or mobile phone number.


Amazon Price New from Used from
Kindle Edition £4.35  
Hardcover --  
Paperback £7.19  
Audio, CD, Abridged, Audiobook £16.79  
Kindle Daily Deal
Kindle Daily Deal: Up to 70% off
Each day we unveil a new book deal at a specially discounted price--for that day only. Learn more about the Kindle Daily Deal or sign up for the Kindle Daily Deal Newsletter to receive free e-mail notifications about each day's deal.

Product Description

Product Description

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:







Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!


This book provides a step-by-step method for negotiation that aims to ensure that satisfactory agreement is reached with even the most intransigent people. The author also co-wrote "Getting Past Yes".

Product details

  • Format: Kindle Edition
  • File Size: 546 KB
  • Print Length: 178 pages
  • Page Numbers Source ISBN: 0712655239
  • Publisher: Cornerstone Digital; New Ed edition (30 April 2014)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Bestsellers Rank: #67,494 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  •  Would you like to give feedback on images?

More About the Authors

Discover books, learn about writers, and more.

What Other Items Do Customers Buy After Viewing This Item?

Customer Reviews

4.3 out of 5 stars
4.3 out of 5 stars
Most Helpful Customer Reviews
25 of 25 people found the following review helpful
4.0 out of 5 stars Still getting to yes.... 9 Jun. 2008
Good book but 90% repeats what is in Getting to Yes - even some of the negotiation samples are lifted wholesale. So buy Getting to Yes and buy Getting Past No if you lose your copy of Getting to Yes.
Was this review helpful to you?
10 of 10 people found the following review helpful
Format:Paperback|Verified Purchase
William Ury wrote here an excellent sequel on the bestseller "Getting to Yes" and expands hereby the negotiation tools set to be more equipped towards dealing with the difficult person in a negotiaton (or situation).

The book follows 5 steps. It covers basic communication styles to diffuse the situation and elements to boost your BATNA (your best alternative) overall. The content list of his book gives already some ideas of this approach. The book covers these 5 steps in a schematic way, by being brief and very much to the point. Compact written and easy to assimilate.

William Ury does also give the course "Dealing with Difficult People and Difficult Situations" at the Program on Negotiation (PON) at Harvard Law School. This course follows also these 5 steps as illustrated here in this book. He is certainly a highly experienced and empathic speaker. He is a great person to come across and therefore I am not surprised he wrote a excellent book like this.

I certainly highly recommend his book, his negotiation course, as well as William Ury as public speaker/trainer.
Read more ›
Comment | 
Was this review helpful to you?
44 of 47 people found the following review helpful
5.0 out of 5 stars Satisfaction guaranteed! 9 Sept. 2002
If you have read the “getting to the yes”, this is a logical sequel. The first book was superb, creating high expectations for this one, but you wont be disappointed.
It discusses clear ways to get in and out of the zone of uncomfortable debate, with people that “stucks” with the “no”.
A very easy, very useful and practical read.
Provides extremely good advice. It will certainly deliver results for most readers, changing the way they negotiate with reluctant and stubborn people.
Was this review helpful to you?
2 of 2 people found the following review helpful
4.0 out of 5 stars Genuinely useful. 20 May 2013
Format:Paperback|Verified Purchase
Really enjoyed this book. I agree that using the techniques it teaches you gives you the potential to negotiate sucessfully with anyone. However, of course how effectively you did this would depend on how well you applied them. Loved the examples from high stakes negotiations in the cold war and hostage situations. Would like to find this type of book on body language and interview techniques.
Comment | 
Was this review helpful to you?
1 of 1 people found the following review helpful
5.0 out of 5 stars Excellent continuation of a classic 8 Jun. 2013
Format:Paperback|Verified Purchase
This shouldn't be your first book in negotiation. If you want to start at the right spot do so with it's older brother, Getting to Yes. IF you've already read that, then this will complement very nicely what you've read. All the talk about using the Ju-Jitsu of negotiation in this book takes a whole new meaning and is elaborated very clearly and practically. Really good!
Comment | 
Was this review helpful to you?
4.0 out of 5 stars An interesting read. 2 Jun. 2014
Format:Paperback|Verified Purchase
This is the first negotiation technique book I have read; it helped re-define techniques for negotiation and introduce some new ones too. Very useful.
Comment | 
Was this review helpful to you?
Would you like to see more reviews about this item?
Were these reviews helpful?   Let us know

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
First post:
Prompts for sign-in

Search Customer Discussions
Search all Amazon discussions

Look for similar items by category