Acknowledgements; Author's Note, Fourth Edition; Introduction; Part One: In the Beginning; 1. The Basics of Behaviour Management; 2. Managing the First Meeting; 3. Key Strategies and Techniques; Part Two: The Teacher and the Teaching; 4. The Effective Teacher; 5. Teaching Styles; 6. Using Rewards and Sanctions; 7. Teaching for Good Behaviour; Part Three: The Students and the Setting; 8. The Students; 9. The Teaching Space; 10. The Setting or School; 11. Managing Behaviour: Early Years and Primary (3-11); 12. Managing Behaviour: Secondary and Further Education (11+); 13. For Example...; Part Four: When Things Get Tough; 14. Managing Confrontation; 15. Managing Stress; Index.