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Get Bold: Using Social Media to Create a New Type of Social Business [Paperback]

Sandy Carter
4.5 out of 5 stars  See all reviews (2 customer reviews)
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Book Description

11 Sep 2011 0132618311 978-0132618311 1

Get Bold offers the most systematic approach to creating a worldwide social media strategy that delivers maximum business valuefrom social media on every continent, in any marketplace.

 

Written by an award-winning social media evangelist who has helped make social media work in 60+ countries, it includes case studies and lessons learned from multiple business segments.

 


Frequently Bought Together

Get Bold: Using Social Media to Create a New Type of Social Business + The Social Organization: How to Use Social Media to Tap the Collective Genius of Your Customers and Employees + Social Business By Design: Transformative Social Media Strategies for the Connected Company
Price For All Three: £45.69

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Product details

  • Paperback: 288 pages
  • Publisher: IBM Press; 1 edition (11 Sep 2011)
  • Language: English
  • ISBN-10: 0132618311
  • ISBN-13: 978-0132618311
  • Product Dimensions: 18 x 1.6 x 23.1 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 404,694 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

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Review

"For crying out loud, IBM 'gets' social media. Don't you think it's about time that you do? This is the book to get you started."
--Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions

 

“Sandy Carter has not just written a book, she has set a standard. Get Bold is NOT an option, it’s an imperative. It’s a book to be embraced, studied, and implemented.”
--Jeffrey Gitomer, author of The Little Red Book of Selling and Social BOOM!

 

"Sandy Carter is spot-on in Get Bold. IBM has understood for years that this social networking thing meant more than sharing pictures of funny cats. Get Bold speaks in a language that will satisfy the stodgiest of CEOs but with a passion that belies the importance of these tools for these times."
--Chris Brogan, president, Human Business Works

 

"Looking for unparalleled innovation and improvements to the way your organization operates? In Get Bold, Sandy Carter demonstrates how leveraging powerful collaborative tools will transform your business into a vibrant social business."
--Marcia Conner, Social Business Industry Analyst and coauthor of The New Social Learning

 

"Sandy gets it. It is all about Social Business and social media, the transformational forces in the world today! Her examples are global and applicable with lessons to help you get started fast!”
--Loic Le Meur, founder of LeWeb, #1 social media and technology event in Europe

 

"Outstanding!!!! Sandy Carter, Women in Technology Hall of Famer, writes about Social Business in a way that you can just 'get it.' Sandy is a talented social media expert--who really understands the business side of technology."
--Carolyn Leighton, founder/chairwoman, WITI (Women in Technology International)

 

“This breakthrough book gives marketers a path to making the entire organization customer-centric using social media with real case studies and strategies for significant ROI. Most importantly, it provides the arguments you need to convince senior management that all departments in the organization must ride the wave together or your company risks getting lost out at sea.“
--Roy Young, president of MarketingProfs, coauthor of Marketing Champions

 

"Get Bold is not another book full of buzz words that describe social media. It provides a clear blueprint for developing strategies that leverage social media to deliver tangible business results. If you want to create a social enterprise, you need to read this book!"
--Tony O'Driscoll, executive director, Center for Technology Entertainment and Media, Fuqua School of Business, Duke University

 

“For years now, companies have been watching the growing popularity of social networking and asking themselves whether this is something they should pay attention to. In Get Bold, Sandy Carter urges companies to leverage social media to unlock the intellectual capital within their organizations, paving the way for unprecedented innovation and becoming a new type of Social Business. Her book is based on her experiences helping IBM become a world-class Social Business and working with clients around the world and across industries to help them do so as well. Sandy offers the readers of Get Bold an action-oriented Social Business agenda to them get started today.”
--Irving Wladawsky-Berger, strategic advisor, IBM and Citigroup; and visiting faculty, MIT and Imperial College

 

"At this moment, we are on the verge of the largest shift in the communications landscape in the history of mankind. For the first time ever, companies can communicate with their constituents in ways never before possible. This more connected and engaged way of doing business, Social Business, will transform the way business gets done well into the next century. In Sandy Carter's new book, Get Bold, Sandy illustrates what leading companies are doing to transform their business around a framework to chart their own path to social business success. As a core partner of IBM's on Social Business, we'd encourage you to pick up this must-read!"
--Jeff Dachis, CEO of Dachis Group, who coined the phrase “Social Business”

 

"Sandy writes with the wisdom of a business leader who has lived through the transformation toward a Social Business within her organization. If you liked her previous books, you will enjoy her insight across numerous clients and case studies that describe how they are aligning their organizations, building trust, and engaging customers, employees, and constituents."
--Rawn Shah, blogger at blogs.Forbes.com/rawnshah and author Social Networking for Business

 

"I usually avoid people with agendas, but here's an AGENDA we should all adopt in Sandy Carter's new book, Get Bold."
--Ray Wang, principal analyst and CEO, Constellation Research

 

“France is beginning their Social Business journey. Get Bold is a book that showcases over 70 client examples including industry thought leaders from across Europe! Read it.”
--Bertrand Duperrin, lead Social Business consultant at NextModernity

 

"In Costa Rica, we are intensive users and developers of social technology. Get Bold is a must-read for all those responsible for the transformation, of both companies and countries, required for the return to growth."
--Dr. Roberto Sasso, Presidente, Club de Investigación Tecnológica

 

"Ever thought social media was not for business? Think again! Sandy Carter provides a robust framework to help you transform your business into a Social Business.”
--Adrian C. Ott, award-winning author of The 24-Hour Customer

 

"Get Bold is an easy-to-read framework that will help your organization achieve tremendous results!"
--Jeremiah Owyang, industry analyst, Altimeter Group

 

"Get Bold is transformative for executives looking to generate a competitive edge in the digital world. It leverages social media technologies, integrating them across all business functions to create an innovative Social Business."
--Dr. Ira Kaufman, assistant professor, Lynchburg College School of Business and Economics; president, Entwine Digital

 

"Sandy Carter truly understands Social Business. In fact, Sandy has helped lead her employer IBM to be one of the most passionate advocates of this new approach. In Sandy's new book, Get Bold, she shares her insight, experience, and passion, detailing the real value that Social Business adoption can provide companies of all sizes." 
--Stuart McIntyre, CTO, Collaboration Matters

About the Author

Sandy Carter is VP, Social Business and Collaboration Solutions, responsible for directing IBM's Social Business initiative, working with companies becoming Social Businesses and evangelizing social business concepts and best practices. Fast Company named her one of the most influential women in technology and Everything Channel's CRN magazine recently named her one of the most powerful 100 women in channels. She is the author of The New Language of Business, which won the 2008 Platinum MarCom Award, and The New Language of Marketing 2.0, winner of the 2009 Silver Marketing Sherpa award.


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Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars How to understand social networks 4 Dec 2011
Format:Paperback
To start off I am a student at university studying software development. I got this book as I was interested in an IBM employee perspective on social networking, and especially how it can benefit a business.

The book is very interesting, the book grips you into the details straight away. The way Sandy writes this book is to teach you, and she does this perfectly by repeating previous and important acronyms. The detail that is explained is marvelous, this book will teach you everything about a social business as well as understand why.

The reason why is incredibly important, otherwise no one will understand it. The case studies towards the end will help teach the reader how to think like a social business, and how to be a social business, putting you into real world situations using everything she has taught you.

This is the future, it hasn't been around that long, so if you are interested from whatever perspective whether its education or business. This will be the book for you.
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4.0 out of 5 stars Good starting point for any business 11 Mar 2013
By Will
Format:Paperback|Amazon Verified Purchase
If your looking for a well written book about how to implement a social media strategy for your business then this is a great place to start.

Sandy Carter is a Vice President at IBM and is the driving force for IBM social media. She is a trusted voice on the subject and has an accompanying website with even more info
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Amazon.com: 4.7 out of 5 stars  18 reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars People-Process-Technology & How It All Works Together 25 Oct 2011
By Rachel Happe - Published on Amazon.com
Format:Paperback
There are a fair number of people that now understand social marketing but many fewer operational executives that understand how to transform an organization around the opportunities presented to them through social technologies. Sandy Carter understands both the simplicity of individual execution in this new 'social' work world and the complexity of operational alignment. In Get Bold she offers a plethora of examples, models, and insights that will help readers better understand the practical elements of executing a social business strategy.
I particularly love Sandy's emphasis on the need for a community management approach and her inclusion of many different voices & sources in this book. All that and she uses the tools effectively too - it's advice you can believe in.
3 of 3 people found the following review helpful
4.0 out of 5 stars It Takes a Village. 4 Mar 2012
By Mark Krupinski - Published on Amazon.com
Format:Paperback
Connecting with your audience takes more than an individual, it actually takes a village. At least that what Sandy Carter argues in her book "Get Bold: Using Social Media to Create a New Type of Social Business".

Sandy Carter is IBM's Vice President of Social Business Sales & Evangelism and her third book does not disappoint. Regardless if you are a seasoned professional or an individual new to the world of social media, this book offers vital insight into the concept of "social business".

Rather than argue for handful of individuals who are able to successfully meet business objectives through using social media, Carter suggests it takes the entire business. In doing so, she introduces the concept of "social business" where an organization embraces the tools for engagement in all aspects of the business chain; this includes the strategy formulation, process creation, implementation, and data analysis.

Personally, I love this argument and its grand vision. However, part of me cringes knowing that this could be a hard pill to swallow for the typical CEO or CFO. Although social media is an accepted resource for enterprise, very few organizations are able to embed it into every link of the organizational chain.

Regardless, the author offers a number of insights that make this book vital to any individual who owns a social media initiative.

This includes the importance of designing and staffing your business for reputation and risk management; what message your are broadcasting, how should you engage, and what will you do with this information. Additionally, Carter argues for proper data analysis which is something that most businesses fail at by focusing on the number of "fans" rather than customer engagement.

All in all, I highly recommend Carter's book for any professional using social media. The author offers step-by-step instruction, a number of useful case studies and a glossary of social business terms that is worth the price alone.
2 of 2 people found the following review helpful
5.0 out of 5 stars Social Business Agenda for businesses who want to be the very best 25 April 2012
By Social Business Guy - Published on Amazon.com
Format:Kindle Edition|Amazon Verified Purchase
This is an excellent read for businesses which are thinking about anything Social. It will help you consider all aspects of what it means to be nimble and more engaged in this Enterprise 2.0 world, as we know it today. A lot of people start start out with some great ideas, but fail to have a complete plan which covers of the advantages and also the risks. This book will help you get on the right path.
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