Solid. Easy to use. Removable plates are easily cleaned (dishwasher). However, it doesn't grill evenly on each side (may need to turn the food over) and each plate is hottest towards its centre (may need to move the food around). A max temperature of 215 degrees seems good, but it takes quite a long time to reach this maximum, and it is still difficult to get anything approaching a "seared" look on the surface of the food at this max temperature. Fat drains away, just as it does in a conventional grill, so not a significant benefit. I won't be replacing this grill with another, and use it only occasionally now.