Genuine Pure Accessory - Mini USB Ethernet Adaptor for Flow Radios

I have two PURE EVOKE Flows and a ONE Flow so was very excited when this was announced some time ago. In fact, when I bought the ONE in January 2011 I was surprised that the manual talked about the Ethernet Adapter but it wasn't actually available. And it didn't become so until October. So I bought two; of course, it was my fault that I didn't read they wouldn't work with the UK version of the EVOKE only the US versions. It seemed strange, given the company is UK-based and both radios and adapters were bought in the UK!

But, I've enjoyed the radios so much (and have a further five DAB from the same company!) that it didn't concern me unduly. Until I tried the adapter with my ONE. It was very easy to set up and connected to my network immediately....for a while; then it dropped. But came back again...then dropped. And this has pretty much been the case for two months. By contrast, using it with the Wi-Fi (same network, mind) presented little or none of the same problems. It became particularly bad after a recent software upgrade so I contacted PURE who, as usual, thought me an idiot and tried to fob me off with a myriad of reasons why it was MY fault: bad connection, slow speed, IP conflict, etc., etc.

Eventually they agreed that they had, in fact, heard from other customers with similar complaints especially after the upgrade. Anyway, yesterday a new upgrade was released and I excitedly undertook it. Nothing has changed. The signal still drops regularly and sometimes the radio just refuses to function - but ONLY when using the Ethernet Adapter! With Wi-Fi, and the same is true of the other two radios, there are no problems.

My advice to potential buyers: assuming your Wi-Fi is reasonably strong, you don't need this.

My advice to PURE: you're a great company, so sort this out!

I bought this as my wireless connection for my pure contour kept dropping out. I connected this to a solwise lan socket and the internet reception is perfect. Great buy.

This Ethernet adaptor DOES work with the Pure Sirocco 550. BUT when you bring the Sirocco 550 out of standby, the Ethernet adaptor won't work. The FAQ section of the Pure website suggests a work around solution which involves switching off the Sirocco 550 at the mains rather than just putting it into standby. It also says that Pure hope to release a future software update to fix this issue. This update hasn't appeared at time of writing (April 2012).