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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management
 
 

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)

by Masaaki Imai (Author) "Since 1986, when the book Kaizen: The Key to Japan's Competitive Success was published, the term kaizen has come to be accepted as one of..." (more)
4.4 out of 5 stars See all reviews (7 customer reviews)
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Gemba Kaizen: A Commonsense, Low-Cost Approach to Management + The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer + The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Price For All Three: £30.07

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Product details

  • Hardcover: 354 pages
  • Publisher: McGraw-Hill Professional (1 April 1997)
  • Language English
  • ISBN-10: 0070314462
  • ISBN-13: 978-0070314467
  • Product Dimensions: 23 x 16.2 x 3.4 cm
  • Average Customer Review: 4.4 out of 5 stars See all reviews (7 customer reviews)
  • Amazon.co.uk Sales Rank: 108,137 in Books (See Bestsellers in Books)
  • See Complete Table of Contents

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Product Description

Product Description
When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.

Book Description
While today's managers have been trained to think that improvements stem only from sophisticated approaches, Masaaki Imai wisely knows that solutions to just about every business problem lie waiting to be discovered in gemba. The world literally means ``real place,'' or shop floor, but Imai has broadened it to encompass any on-the-spot location (like a hotel reservations desk) where key transactions take place. ``You have data in gemba, and you can find answers in gemba,'' Imai asserts--a refreshing theory that has already won converts worldwide. Indeed, this intriguing book is filled with hundreds of Gemba Kaizen success stories and ``how to'' examples from the U.S. and every continent.

Inside This Book (Learn More)
First Sentence
Since 1986, when the book Kaizen: The Key to Japan's Competitive Success was published, the term kaizen has come to be accepted as one of the key concepts of management. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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What Do Customers Ultimately Buy After Viewing This Item?

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management
81% buy the item featured on this page:
Gemba Kaizen: A Commonsense, Low-Cost Approach to Management 4.4 out of 5 stars (7)
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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
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Kaizen:
4% buy
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Customer Reviews

7 Reviews
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Average Customer Review
4.4 out of 5 stars (7 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
5 of 5 people found the following review helpful:
5.0 out of 5 stars Get Imai's Gemba Kaizen. You won't be able to put it down!, 3 Jan 1999
By A Customer
Masaaki Imai's Gemba Kaizen is the most refreshing read I have had in years. Buy it. Read it. Live it. Too many managers have lost touch with reality. Too many decisions are made from ivory towers. Too many CEOs,General Managers, Department Managers and Engineers rarely spend enough time on their shop floors, and subsequently lose touch with where value is added. This book offers a refreshing, low-cost, common sense approach that can have a life-long impact on any reader. The scope of this book is boundless, in that it can apply to either the public or private sectors. This book would make a great gift!

-- Tony R. Mannon

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7 of 8 people found the following review helpful:
5.0 out of 5 stars Every manufacturing and service professional should read it., 18 Feb 1998
By A Customer
Gemba is the place where value-adding activities take place. Decisive results can be achieved by focusing improvement activities in gemba. The author encourages managers and professionals to spend time in gemba to see what is happening and to encourage the front-line workers. General George S. Patton could easily be described as a gemba man: he encouraged officers to go to the scene of the action instead of trying to "lead" from a headquarters in the rear. He also recognized the role of the frontline worker (soldier) in achieving results. As a result, the troops under Patton's command won amazing and seemingly impossible victories. Companies that want to hold their market share and capture their competitors' must understand this lesson. (Imai does not discuss Patton, but the historical parallel is obvious.) My books "The Way of discuss General Carl von Clausewitz' "friction" in a workplace context. Friction includes seemingly minor inefficiencies and problems whose combined effects degrade the organization's performance. Imai uses the word "muda" (waste), and stresses the need to suppress it. Tom Peters says, "The accumulation of little items, each too 'trivial' to trouble the boss with, is a prime cause of miss-the-market delays." (from "Thriving on Chaos.") Muda is essentially the same thing as friction. Imai also mentions "muri" (strain), which arises from inadequate training, poor ergonomic design, and inadequate preventive maintenance. Muri is another form of friction. Imai also discusses tools like 5S-CANDO (CANDO = clearing up, arranging, neatness, discipline, and ongoing improvement). 5S-CANDO is another tool for reducing friction. Imai discusses Just-in-Time (JIT) as a tool for reducing inventory and improving product flow. Readers of Eliyahu Goldratt and Jeff Cox's "The Goal" will appreciate this section. Synchronous flow manufacturing (SFM) is treated in detail in "Leading the Way to Competitive Excellence: The Harris Mountaintop Case Study". The idea of JIT/SFM is to produce goods in response to customer demand, not to keep people and equipment busy. Imai discussess a mattress factory that uses this approach: it not only keeps inventory down, but it can offer far more product lines. This is a key tool for going after niche (small, specialized, customized) markets. William A. Levinson
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3 of 4 people found the following review helpful:
5.0 out of 5 stars JUST ONE WORD: EXCELLENT, 4 Jun 1998
By A Customer
Do not expend thousands of dollars on consulters, expend just a few dollars to buy this book and implement these methodology in your company or business. GREAT BOOK
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Most Recent Customer Reviews

4.0 out of 5 stars One of the 'Original' managment tools from Japan.
This is a book about 'Gemba' and some other process management tools that made Japanese manufacturing what it is - the envy of the World. Read more
Published 21 months ago by C. R. Downing

5.0 out of 5 stars Andrew Scotchmer
This is a MUST read for gaining a full overview of the kaizen approach to operational improvement, including the tools and its philosophy. Read more
Published 22 months ago by Andrew J. Scotchmer

2.0 out of 5 stars Same Message New Buzzwords
After reading Lean Thinking, The Goal and a few other books on manufacturing, I picked up this book based on the Amazon recommendation. Read more
Published on 28 May 1999

5.0 out of 5 stars GREAT!
This book is definitely worth your time to read if you are interested in expanding your understanding of the whole Kaizen process and methods.
Published on 3 Feb 1998

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