The phone itself does what it should very well. It has a good loud ring tone and has a good clear line. Where it could be improved, is with the sound the numbers make when pressing them because they are very loud with the phone to your ear, the cord of the phone isn't that long but that's personal preference and it'd be good if it came with a UK adapter. The last point may have been my oversight when reading the phone details and I was surprised a phone sold through the UK Amazon only came with a European adapter. Luckily we had a spare and all is fine. What is best about this phone is that it is pretty indestructible, our baby girl plays with it and it works just fine after.