I brought this item due to low cost for HD freeview and positive reviews online. I brought the box in February from maplins online and was very happy with the product. A smart looking box with an easy to use interface. Picture and sound quality were both fine. After about eight weeks useage, I noticed that the box no longer displayed any graphics or menu's, ie no volume indication , no channel/programme information, no ability to retune. I contacted Maplins support who were great. I returned the faulty item freepost and they supplied a brand new replacement unit. After 4 weeks, my replacement unit developed the same fault as its predecessor. I contacted Maplins and stated my preference for a refund, which i received within three days. This item was used for the TV in my bedroom, so it was only used a couple of times a week at most. I was either very unlucky to be the recipient of two units suffering from exactly the same defect, or the item has a inherent design flaw. In conclusion I wouldn't buy an i-Can set top box but i would use Maplins again for their customer support.