on 10 May 2012
The PC arrived in good time, taking just under one week to get here. Minor issues in that it wouldn't boot, just kept cycling on and off, and the HDD had become loose and was trapped at 45 degrees,because it wasn't secured. The start up issue was a plug on the MB that was not connected properly. The main thing I was concerned with, was the PC is advertised as having 2 USB3 ports - it doesn't, this MB does not support USB3. When I brought this to their attention, the reply was to ask me which MB was fitted!!! They built the machine so why ask me which board was fitted? wierd, but there you go. The result was they had a think about it for a day or two and then said they'd send me a PCI-USB3 board, so thats OK.
The PC runs well and I'm pleased with the overall build quality and as I say, the delivery was good, and to be fair, their responses were quite quick when I did raise issues.
On a final note, the ad seems to vary, when I originally asked about the OS, they said it didn't have one, but now they seem to imply they do provide Windows Premium and licence. Mine came with an unlicenced German copy of Windows 7, but as I said, I wasn't expecting one so I just formatted the HDD and installed my own Windows OS. Just make sure if you are relying on it having an OS and clarify it will be an English version with a licence key.
As for the USB3 - I guess they'll either change the ad or stick the PCI board in as part of the deal, and if they opt for the latter, then you'll have just one PCI slot left on the MB if you want to expand later.
By way of an update, 15/5/12. I received a 2-port PCI-USB3 card through the post today, they ordered it through Amazon, its just about the cheapest one available, the Technet, no lead provided though. In one way I now have what they advertised, ie, 2 USB3 ports, but as the PCI board provided as an afterthought has only external ports, I can't connect to the internal port which sits in the card reader. Ah well, I won't use this board, I'll buy one that has an internal connection, but at least they made an effort.
More issues - having bought a device from Amazon, controlled by esata, I connected it up and again like the USB3 problem, it wouldn't work. So again I have contacted the suppliers for their views. I decided to check the spec of the MB on MSI's website, and sure enough, just as this MB doesn't support USB3, it does not support esata either, clearly the PC builder either doesn't know what he's doing or they are trying it on. The ad listing refers to these being supported but they're not. It's not quite as easy to remedy this as it was with the USB3 problem, but I'm very annoyed about this, I'll se how they respond before I get Amazon involved. As far as I'm concerned, they've supplied something very different to what they advertised.
Update - 9 June 2012. Geddin a bit like War & Peace this is, still,the problems are all sorted at last. The company did offer to totally refund, or to return the PC and they'd for a different MB, with esata and USB3, but as I'd installed Windows 7 and other software, I didn't want a refund, nor did I fancy waiting 2-3 weeks while they did it, and then I'd still need to reinstall all the software. So I suggested they send me a new MB, and I would install it and send the original MB back to them. They agreed to this, I got the new MB, which has USB3 and SATA3 supported by the board, I am very satisfied now. Soon reinstalled all the SW and its running like a dream now, instead of a nightmare, just kidding. The guys in Germany were very responsive throughout, reacted quickly in understanding the frustration, but the kit is very good indeed and as I say, their support was excellent - just clarify the spec you want before you buy
on 27 July 2012
Ordered on Sunday, arrived the following Thursday, much earlier than estimated delivery date. Everything as expected, i.e. no issues regarding power supply, motherboard, Windows 7 etc. As mentioned in other reviews a UK power lead is required, apart from this it's good to go. Would highly recommend.