- Paperback: 416 pages
- Publisher: Jossey Bass; 4th Edition, Revised & Expanded edition (29 Oct 2001)
- Language English
- ISBN-10: 0787961744
- ISBN-13: 978-0787961749
- Product Dimensions: 24 x 20.3 x 2.5 cm
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Amazon.co.uk Sales Rank: 2,609,766 in Books (See Bestsellers in Books)
(Publishers and authors: Improve Your Sales) - Other Editions: Paperback (5th Edition, Revised & Expanded) | All Editions
- See Complete Table of Contents
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