- Paperback: 512 pages
- Publisher: McGraw-Hill Higher Education; European ed edition (4 July 2006)
- Language English
- ISBN-10: 0077108949
- ISBN-13: 978-0077108946
- Product Dimensions: 24.4 x 18.8 x 2.3 cm
- Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
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Amazon Bestsellers Rank:
187,834 in Books (See Top 100 in Books)
- #13 in Books > Business, Finance & Law > Management > Purchasing & Supply
- #53 in Books > Business, Finance & Law > Professional Finance > Purchasing & Procurement
- See Complete Table of Contents
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More About the Author
Product Description
Product Description
Fundamentals of Logistics Management (European edition) offers students a fresh perspective on the evolving factors that make logistics critical for business success. With a marketing approach to logistics that prioritizes customer satisfaction, the text includes all the relevant theory and uses case studies from a variety of industries to illustrate effective logistics strategies. The book covers global logistics while also focusing on logistics issues unique to Europe. Core logistics concepts are introduced in an accessible and practical format, making this an essential text for anyone studying logistics for the first time.
About the Author
David B Grant, PhD is Professor in Logistics and Deputy Academic Director at the University of Hull Logistics Institute, Kingston upon Hull, UK. He has previously lectured at Calgary, Lethbridge, Edinburgh and Heriot-Watt Universities.
Professor Grant holds BComm and MBA degrees from the University of Calgary and MSc by Research (with Distinction) and PhD degrees from the University of Edinburgh. His doctoral thesis investigated customer service, satisfaction and service quality in food processing logistics and was awarded the James Cooper Memorial Cup PhD Award by the UK Chartered Institute of Logistics and Transport.
Professor Grant's logistics and supply chain management research interests focus on customer service and satisfaction, service quality, relationships, the integration of logistics and marketing, services marketing, research methodologies and techniques, and SME logistics. He has published over 70 papers in refereed academic journals, conference proceedings and books and his business experience includes corporate banking, retailing, and financial and marketing consulting.
Professor Grant is a member of the Council of Supply Chain Management Professionals, the UK Logistics Research Network, and the Nordic logistics research group NOFOMA. He is also a member of the UK Higher Education Academy and holds a Professional Certificate in University Teaching from the University of Edinburgh.
James R Stock teaches at the University of Southern Florida.
Douglas M Lambert teaches at Ohio State University.
Lisa M Ellram teaches at Arizona State University.
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Customer Reviews
Most Helpful Customer Reviews
Format:Paperback
The book is very useful for my study especially for who don't know about supply chain management before like me. The authors can explain very clear in the contents of the logistics and SCM. Also, there are many tables and pictures to explain them. I like this book very much.
2 of 3 people found the following review helpful
Format:Hardcover
A useful resource for someone entering the logistics area or trying to understand what logistics means... Lots of examples - better explain the wider scope of logistics - rather than just transportation for which logistics is often mistaken. Probably the only "Fundamentals" book on Logistics. Reasonable price too..
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
8 reviews
34 of 35 people found the following review helpful
Good book for beginners in the logistics area
8 Jan 1999
Format:Hardcover
A useful resource for someone entering the logistics area or trying to understand what logistics means... Lots of examples - better explain the wider scope of logistics - rather than just transportation for which logistics is often mistaken. Probably the only "Fundamentals" book on Logistics. Reasonable price too..
41 of 45 people found the following review helpful
A complete book for anyone interested in logistics
25 Oct 1999
Format:Hardcover
It is a complete book that mentions about all the disciplines related with logistics (IT, MRP,Traffic, Warehouse Management, Purchasing etc.). Moreover, it gives sofisticated and applicable (not purely theoritical) mathematical formulas for optimum stock levels. The problems of real life have been examined well and suggestions for sollutions are provided as well. Any logistics manager can benefit from this book by learning different applications at different companies and sectors and obtaining progress ideas for her/his company too. A book that provides broader horizons and acknowledges about the applied and empirical methods in logistics
4 of 4 people found the following review helpful
Essential concept content
23 Sep 2001
Format:Hardcover
I have found this book extremely useful and can reccommend it with the confidence that it will help every person involved in Logistics in either: 1) Revise personal experience in the light of customer service and marketing research. 2) For beginners in the field, to develop a sound conceptual basis in Logistics & Suply Chain Management. I used as reference for my own work and I can assure that following this approach will ensure that different persons with different background & experience can understand the key issues.
I have not rated this book with 5 stars since while it infuses concept, it will not provide system design tools. Perhaps this is better, since it will allow for creativity instead of clonation, the first being what I feel is the best engineering practice everywhere. If you want to contact me about this book, you are welcome.
I have not rated this book with 5 stars since while it infuses concept, it will not provide system design tools. Perhaps this is better, since it will allow for creativity instead of clonation, the first being what I feel is the best engineering practice everywhere. If you want to contact me about this book, you are welcome.
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