Yes, it makes my hair soft and smooth and shiny, and generally does what is expected for conditioner. But then so does any conditioner, and not one that costs almost £10.
I don't particularly look after my hair, I wash, dry and straighten it every day and as a result, it gets dry, weak and damaged. So I looked for a conditioner that would repair my hair. This does, but not very well. I mean, I wasn't expecting a miracle, but I was expecting more. I could get the same result of repair from a much cheaper conditioner at the shop.