or
Sign in to turn on 1-Click ordering.
More Buying Choices
Have one to sell? Sell yours here
Sorry, this item is not available in
Image not available for
Colour:
Image not available

 
Tell the Publisher!
Id like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Front Office Operations [Paperback]

Mr Colin Dix , Ms Chris Baird

Price: 43.99 & FREE Delivery in the UK. Details
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
Only 1 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
Want it tomorrow, 30 July? Choose Express delivery at checkout. Details

Book Description

27 May 1998 0582319315 978-0582319318 4
The fourth edition of this best-selling text has been completely revised and updated throughout and has been brought in-line with recent developments in information technology. It now has a lively new design with many more illustrations, new case studies and examples incorporated throughout. All of which provides students with accessible clear coverage of the subject area.

Frequently Bought Together

Front Office Operations + Front Office: Procedures, Social Skills and Management + Principles of Hotel Front Office Operations
Price For All Three: 127.98

Buy the selected items together


Product details


More About the Authors

Discover books, learn about writers, and more.

Product Description

From the Back Cover

"Front Office Operations has gained a reputation as being one of, if not the, key front office text for undergraduates...it meets the needs of students studying hospitality management from HND to Degree level."
Reviewer's comment.
The fourth edition of this best-selling text has been completely revised and updated throughout and has been brought in-line with recent developments, particularly in information technology. It now has a lively new design with many more illustrations, new case studies and examples incorporated throughout. All of which provides students with clear and accessible coverage of the subject area.
Features
* provides a step-by-step approach to the subject
* new case studies and examples throughout
* case studies combine theory with practice
* new section on the use of the internet
* glossary of key terms
* examples of forms and documentation used
Readership- Degree and HND/C courses in hospitality management. HCIMA certificate and diploma, GNVQ and City & Guilds 720 diploma in hotel reception and front office operations.
Colin Dix FHCIMA currently owns and operates a 100 room Hotel under the Holiday Inn franchise in Nottingham. Chris Baird is Head of the School of Tourism, Hospitality and Leisure Industries at Waltham Forest College. She is also Chief Examiner for City and Guilds in International Hotel reception.

About the Author

Colin Dix FHCIMA currently owns and operates a 100 room Hotel under the Holiday Inn franchise in Nottingham. Chris Baird is Head of the School of Tourism, Hospitality and Leisure Industries at Waltham Forest College. She is also Chief Examiner for City and Guilds in International Hotel reception. "Front Office Operations has gained a reputation as being one of, if not the, key front office text for undergraduates.it meets the needs of students studying hospitality management from HND to Degree level.". Reviewer's comment.

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

What Other Items Do Customers Buy After Viewing This Item?


Customer Reviews

There are no customer reviews yet.
5 star
4 star
3 star
2 star
1 star

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Look for similar items by category


Feedback