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HR From The Heart: Inspiring Stories and Strategies for Building the People Side of Great Business Hardcover – 1 Apr 2003

3.6 out of 5 stars 5 customer reviews

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Product details

  • Hardcover: 256 pages
  • Publisher: Amacom; 3rd edition (1 April 2003)
  • Language: English
  • ISBN-10: 0814407560
  • ISBN-13: 978-0814407561
  • Product Dimensions: 2.5 x 16.5 x 24.1 cm
  • Average Customer Review: 3.6 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 1,236,279 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

About the Author

Sartain is senior vice president of human resourcesat Yahoo! and was previously vice president of peopleat Southwest Airlines.Finney is author of In the Face of Uncertainty (AMACOM:0-8144-7161-7) and Bodacious (AMACOM: 0-8144-7131-5).


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Customer Reviews

3.6 out of 5 stars
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Format: Hardcover
With Martha Finney, Libby Sartain has written a book that is, in her opinion (as of 2003), the first one written "by an HR practitioner for HR practitioners about managing your own unique career as well as dealing with the special challenges of daily life in the world of human resources." As she explains, most of the stories she shares are taken from her 13-year tenure as Vice President, People at Southwest Airlines. Since 2001, she has served as Senior Vice President of Human Resources and Chief People Yahoo at Yahoo! Inc. This book was published in 2003.

She is a staunch advocate of what she characterizes as a "fully empowered" HR career, viewing it as a "calling" and asserting that it can - and should -- provide a competitive advantage to any organization, especially now when competition for human talent is almost ferocious. Those equal to the challenges of such a career in HR possess both highly-developed business acumen and what Daniel Goleman defines as emotional intelligence. Sartain insists (and I wholly agree) that a corporate culture "based on respectful treatment of all the company's employees is essential to the company's long-term success...The most successful companies are the ones that make it their business to help their employees achieve their highest potential and use their gifts and talents most fully." It is no coincidence that on Fortune magazine's annual lists of those companies that are most highly admired, most valuable, and best to work for, several of the same names appear on those lists year after year after year. Presumably each of exemplary company has "fully empowered" HR resources and capabilities.
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Format: Hardcover
This book should be re-titled 'Chicken Soup for the soul for people working in Human Resouce Management'. It's Extreme touchy, feely management, the very worst of soft HRM and American sentimentality offering advice such as 'think of HRM as a sacred trust' and 'start a belly laugh gang'. Any organisation heeding this krud either has too much time on its hands or is a Circus. It's an indication of the absurdity management has reached in some parts of the world - Let's hope its not contagious!
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Format: Hardcover
Its a lot of the soft, touchy/feely American HRM philosophy where Employees are called Human Resources and are treated like four year old kids. None of it is really appropriate outside the USA - I quit reading half way through. Theres only so much of this you can take before throwing up.
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Format: Hardcover Verified Purchase
warm and passionate, a very easy read, Libby casts a vision for how HR SHOULD be. I give it to all new HR team members
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Format: Hardcover
This book should not be available outside of the USA and I'm not sure it would be such a good read even in the US. Its full of waffle, jargon, buzzwords and the references to Human resources (people) are like references to dogs. People are percieved as legal minefields (not doubt the attorney input). Legal issues are important, but they should be secondary and people should be treated like....people, like human beings NOT resources and certainly not like dogs or chimps.
I have grave reservations about the practical implications of using this book in any environment where human beings are present - AVOID.
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