This is an excellent book on the state of the healthcare system and provides significant recommendations to enhance the results of patient care. The author referring to medicine states, "It conducts its business with systems so archaic and incentives so perverse that the nation's education system looks almost rational by comparison." Doctor Lawrence has a well structured approach to address the issues based on collaboration of the medical, nursing team, allied healthcare workers, administrative personnel, and tools to back them up. Something most would have thought would have been in place, but to those you know healthcare is seldom available. It is said, "many hands make for a light load" like wise, "many minds make good patient care."