After buying this photo frame for a few pounds I was expecting something really cheap to turn up. However, i was pleasantly surprised with this item. The photo frame was packed really well. The quality was perfect. The item was also shipped really quickly. I have put a little photo inside of it (it is not a standard size for pics (e.g. 6x4 etc) and it looks fantastic, really sweet. It is maybe a little fiddly putting the photo in as you have to cut your photo down to size and then hold it in place with a little sticky tape but you only have to do that once i suppose. All in all I would say this is a great product!