I ordered this just before going on holiday as I was not taking a suitcase and wanted to fit as much into my carry on baggage as I could. The delivery was very fast and the bag was just what I wanted. I managed to fit plenty into it and the extra side pockets came in handy for smaller things I wanted faster access to. I would recommend this bag to anyone who doesn't want the trouble of trying to ram your suitcase into small spaces (ryanair baggage check boxes and overhead spaces on planes). It's soft and flexible and can be carried in two different ways thanks to the different handles. A good price and great product.