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Freedom from Command and Control: Rethinking Management for Lean Service
John Seddon (Author) Average Customer Review:   (5)
In stock This item Delivered FREE in the UK with Super Saver Delivery. £28.99 £25.51
Product Description
"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making... Read More |
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