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Another thoughtful book from John Seddon.
He wastes no time getting to the point about the waste of current culture and the benefits of 'breaking free' and satisfying... Read more
This book illustrates the differences between command and control and the systems approach very well, if you have experience of the 'Toyota approach' and are interested in learning... Read morePublished on 4 May 2012 by James
This book has the subtitle "A better way to make the work work". It describes a way of improving performance of service-based organisations. Read morePublished on 5 April 2012 by Amazon Customer
Excellent, clear thinking stuff that you can actually use to do things differently and better at work. I really think this isn't just another forgettable tool. Read morePublished on 21 Dec. 2011 by Claybrooke
Harry S Truman is cited as saying "If you set targets, that's all you'll ever get!"
By this it is meant that if you set targets those targets will become the prime and sole... Read more
This is not the typical book about how to use a tool, technique, etc. to manage better. It is actually quite the opposite. Read morePublished on 13 Feb. 2010 by M. Ectors