This machine is absolutely beautiful, and in the brief honeymoon period while everythign worked it was such fun to use. This lasted the first few months - six? - and the coffee was first class. But everything started going wrong, and then the machine fell apart.
First the steam wand stopped working, then the pressure gauge stopped working, and then the coffee taste began to go downhill. The machine uses old-fashioned tech with moving parts (a plus, I thought), but the pump just got tired, and more tired, and suddenly just before its third birthday it stopped being able to pump completely. Now it is sitting on the kitchen floor reproachfully while we feel too sad to take it down to the dump.
There's no customer service outside Italy, and getting it repaired just wasn't realistic. Posting a (I'm guessing as I haven't weighed it) 5/6 kilo machine to Italy? Really not on.
Even though it is so beautiful, I regret buying htis. It isn't built to last.