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When the landmark best–seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant′s bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
This thoroughly revised and updated third edition of Peter Block′s groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership which means it is for all who wish to make a real difference in the world.
This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.
Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.
Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.
Praise for the third edition of FLAWLESS CONSULTING
"Consulting at its best is about action and interaction, relationships and results. In a highly readable guide that is both inspirational and practical, Peter Block leads consultant and client together through a proven approach to realize their future."
SAMUEL R. STRICKLAND chief financial and administrative officer, Booz Allen Hamilton
"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions.... Whether one′s consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues."
ROGER HARRISON independent consultant and author of Consultant′s Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison
"Peter Block has written a masterful third edition of his masterpiece, Flawless Consulting. Important additions to the third edition are the strength–based strategies that many are beginning to use... in solving seemingly intractable problems in health care and other industries. They are featured in a new Chapter Twelve and form a common thread that runs through this entire path–breaking book."
JON C. LLOYD, MD, FACS senior associate, Positive Deviance Initiative; clinical advisor, Plexus Institute
"Peter′s masterwork, Flawless Consulting, has been my go–to guide since the first edition.... Flawless Consulting is not just a practical, useful, and inviting book for practitioners. It′s all those things, but it′s also a book about some of the most vexing issues we face when consulting to organizations issues of resistance, truth, doubt, vulnerability, and accountability. If you find yourself giving advice to people making choices, then this book is a must–have for you. Buy it today, use it tomorrow."
JIM KOUZES award–winning coauthor of the best–selling The Leadership Challenge and The Truth About Leadership, and Dean′s Executive Professor of Leadership, Leavey School of Business, Santa Clara University
This is the first book tat I have read which focuses on the importance of putting the time and thought into setting up an engagement so that it has a better chance of being a... Read morePublished 21 months ago by Tony Llewellyn
A very sincerely written guide to improving your work as a consultant. Some of it is a bit flabby in parts, but you get used to skim reading the verbiage. Read morePublished 23 months ago by Supertzar
There is a reason this book has so many good reviews and is in its 3rd edition. It really is a strong guide to consulting, and has a very sensible clear layout. Read morePublished on 23 Aug. 2012 by Tim Bright - OneWorld Consulting
This doesn't offer too many insights for the newbie, but on the other hand avoids the long stretches of 'stating the obvious' that typify most books of this kind. Read morePublished on 30 Jun. 2012 by Ray Blake
I was given this book 30 years ago and I still have it and use it. It has taught me how t be an ethical and esteemed consultant. And critically how to remain myself. Read morePublished on 19 Jun. 2012 by Catherine Brady
I have dipped in and out of this wonderful book countless times and each time I get something new from it. Read morePublished on 2 Jun. 2012 by Pepper
I bought this to give me some guidance on getting my expertise used - but it was really a book for management consultants and was a bit over my head. Read morePublished on 18 Feb. 2012 by Amazon Customer
This is a superb book, a classic, which I shall read again and again and again.
The subtitle frames the content well: A guide to getting your expertise used. Read more
This is the best and only book any would-be consultant needs to read. I wish more actual consults read it too. Completely brilliant.Published on 24 Oct. 2011 by Boomshanker