I loved having this and frankly, never bothered with my conventional oven once I had it. I bought it in June 2009 and last week (July) put a spatchcock chicken in, looking forwards to the results. I heard the fan or whatever it was whirring but it took about 20 minutes for me to realise that 1. there was no heat. There was no light coming on either, which I hadn't noticed as it was day time. I rang Thane customer services who were friendly enough, but as soon as they realised I'd had it for over a year, the onus was on me to see if I could get it repaired or accept their discount to buy a replacement - and with said discount, it comes to more than it would cost me to buy another here on Amazon. Thanedirect also do not have the replacement bulbs for this so they clearly expect one to replace the whole unit everytime the bulb blows. I'd probably have felt a bit better about it if I could just buy the main unit without having to buy (again) the glass bowl and the accessories
My conclusion was to see if I could find someone local to me to repair it. But I'm not holding my breath as to what this would cost, even if I could find the spare bulb myself.
After a lot of googling, I find that the bulb is a repeated issue with halogen oven users, and that with models like the Flavorwave (and I have the platinum one) it seems virtually irreplacable. A JML model owner says that the JML one does have a replacable bulb, even if it is a bit fidly, and that JML will provide instructions to repair it. I'd dismissed the JML model as being inferior to Flavorwave, but heck, if I can only look forward to a year of use (and being single and juicing a lot, I'd say my oven gets used maybe three times a week), then I'd be better off with the JML. At least, I'll be in a position to write a comparative review of the JML versus Flavorwave!
I'm also a little piqued to read that Idealworld refunded a customer his money in full after 18 months because they couldn't offer him a replacement bulb.
This reminds me of my experience with the Tefal Actifry, a great product until the plastic clips that hold the lid down crack, no matter how carefully you use it), and you find that the whole unit needs to be replaced.