Jim Kouzesco-author of "The Leadership Challenge" and "Encouraging the Heart" and Chairman Emeritus, tompeters!companyMcKenna and Maister turn the often elusive and obscure concept of leadership into something tangible and accessible. With rich detail and straight talk they offer practical lessons, usable tools, and case examples from the real world. This is advice and counsel you can trust, and every manager of professionals (no, every manager in any setting) should take it to heart.
About the Author
DAVID MAISTER is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several books including THE TRUSTED ADVISOR (074320963X), TRUE PROFESSIONALISM (0684866250) and MANAGING THE PROFESSIONAL SERVICE FIRM (0684834316). PATRICK J. MCKENNA is a partner in Edge International, a management consulting firm serving professional service firms around the world.