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Fierce Leadership: A bold alternative to the worst 'best practices' of business today [Paperback]

Susan Scott
4.4 out of 5 stars  See all reviews (5 customer reviews)
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Book Description

7 July 2011

Hire smart people. . .', 'Hold people accountable. . .', 'Focus on the client. . .'

For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now.

Informed by over a decade of research and work with CEOs and senior executives of the world's leading companies, Susan Scott reveals why these established practices are so wrongheaded and shows you how to spot the signs that you are falling prey to them and why they are adversely affecting your business. She then, in her direct, no-nonsense style, suggests a series of surprising and smart alternatives that you should put in their place.


Frequently Bought Together

Fierce Leadership: A bold alternative to the worst 'best practices' of business today + Fierce Conversations: Achieving success in work and in life, one conversation at a time + The 7 Habits of Highly Effective People
Price For All Three: 28.57

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Product details

  • Paperback: 336 pages
  • Publisher: Piatkus (7 July 2011)
  • Language: English
  • ISBN-10: 0749952644
  • ISBN-13: 978-0749952648
  • Product Dimensions: 12.9 x 19.7 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 223,039 in Books (See Top 100 in Books)

More About the Author

Bestselling author Susan Scott has been working as a leadership development architect for more than two decades. She is the founder of Fierce, Inc., a global training company that helps Global 1000 companies generate significant results by transforming the conversations central to their success. Fierce, Inc.'s clients include Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. She lives in Seattle, Washington.

Product Description

Review

Susan Scott answers one of the most compelling questionas in business today: "why are healthy companies so sick?". For executives leading their organizations through a global economic crisis of this magnitude, Fierce Leadership provides a critical new roadmap (Cosima (Cos) LaPorta, Senior Vice President, Western/Pacific, Starbucks 'Scott's unique combination of business expertise and bold imagination will re-energize leaders, employees, and managers alike' Professor Stewart D. Friedman, Wharton School, Univers)

You can start using these ideas tomorrow. Hell, you can start using them today. Susan Scott shows why the received wisdom is wrong, and how we can get it right' Doug Stone, co-author of the international best-seller DIFFICULT CONVERSATIONS ('Fierce Leadership has distilled valuable real life experiences and provides a clear roadmap for leaders, managers, employees, or any group of people working together to make positive change' Geri D. Palast, Former Assistant Secretary of Labor and Executi)

Susan Scott cuts through a lot of jargon and commonly accepted ideas and offers up specific, actionable steps to achieve better results. Pick one or two and get started today' Bill Ayer, President and CEO, Alaska Air Group ('Fierce Leadership will teach you everything you need to know to truly set your company, and your career apart')

Keith Ferrazzi, bestselling author of WHO'S GOT YOUR BACK

Book Description

From the bestselling author of FIERCE CONVERSATIONS, here is a much-needed antidote to some of the wrongheaded practices that can be found in business today

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Most Helpful Customer Reviews
15 of 15 people found the following review helpful
By Robert Morris TOP 500 REVIEWER
Format:Hardcover
With regard to the meaning of "fierce," it is the same when used in the title of Susan Scott's previously published book, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time. The word usually connotes being aggressive, confrontational, perhaps even hostile when in fact Pierce notes that it can also be used when expressing affection, loyalty, appreciation, and perhaps even love. However it is used, whatever is expressed should be honest, real, genuine, frank, candid, and in all other respects authentic. The subtitle of this book refers to a "bold alternative to the worst `best' practices of business today." This is a subject of great interest to me because much nonsense has been written about how the best practices of a GE, for example, can help other organizations succeed. The fact is, that best practices are not core values. They must be modified, sometimes replaced entirely as changing circumstances demand. It is worth adding that GE's best practices during Jack Welch's last year (2001) as chairman and CEO have changed significantly since then.

Ernest Hemingway once observed that all great writers have a "built-in, shock-proof crap detector." Scott suggests that fierce leaders also have one as well as what she characterizes as a "squid eye." That is, as Paul Lindbergh explains, "Seeing squid means you are seeing many things that others cannot and do not see. It means having sight in the presence of the blind. It means that you are a selective and efficient information gatherer. This is what `quid eye' really means, and when you apply it to other aspects of your life, you will have, metaphorically, more tuna in your net and fewer guppies and old rubber boots. And if you can see one `tell' [i.e.
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Format:Kindle Edition|Verified Purchase
Don't be put off by the title, it's not about attacking your employees, it's about managing them professionally, and ina way they both ask for (if you ask them) and like. If you manage people it's a must read.
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5.0 out of 5 stars Delivered promptly and an engaging read 6 April 2013
Format:Paperback|Verified Purchase
Only part way through this book but I like her style of writing. It is easy and engaging and straightforward.
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2.0 out of 5 stars Disappointing 6 Aug 2012
Format:Kindle Edition|Verified Purchase
I was a big fan of her previous book "Fierce Conversatons". This is not up to that standard. Too repetitive, far too US-focused in example and solutions (when will management writers absorb that the European labour market imposes very different practices from the US one?). Not insightful or useful.
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0 of 1 people found the following review helpful
5.0 out of 5 stars Five Stars 18 Aug 2014
Format:Paperback|Verified Purchase
Brilliant book by a brilliant author!
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