What a lot of moaning and panicking about people getting their orders. People were posting in a panic days before release date.
Amazon will post out their pre-orders usually a day or two before release date and even then there is no guarantee that Royal Mail drag their feet delivering it to your door.
If you desperately want your game on the day of release I suggest you pay a bit extra for the Next Day delivery when you pre-order or reserve it from Store so you can go down and pick it up. 99% of the people who pre-ordered the game by Amazon and who selected a decent delivery service will probably receive their copy on the day of release (today).
I get most of my games and music via Amazon and so far they have been very good and most items arrive on day of release. Everyone should just calm down and enjoy their game when it comes.
PS I do have every sympathy to everyone who didn't get their copy today. I think your frustrations are probably best directing towards Amazon Customer Service and they may be able to sort your out with a discount or something.
Did you actually read some of the problems people had yesterday I woke up to an email saying my payment failed so after I pushed a retry button it was fine but they changed my delivery date back two days. That is a justifiable thing to be annoyed about. As you say if you pay for faster delivery you should receive it on the day. Then through no fault of my own I was being told I would get it 2 days later. So I would say that is worth moaning about. I think that was most peoples problem.
You know if you don't like people moaning you don't have to read it. It helped me because I saw I wasn't the only one with the card trouble and pushed back delivery date.
Later on in the day Amazon sorted it and fingers crossed the game should be waiting for me when I get home from work but a lot of panic could have been avoided if they didn't mess peoples payment and delivery estimates up.
I think the payment issue happened in a few isolated incidents and will not effect the majority of people. There was probably a good chance the order, once retried, would have shipped yesterday and arrived today anyway. As I say you do have my sympathies that your order had an issue but there did seem to be a general air of panic that orders weren't being shipped out and would not arrived on time days before the actual release date.
I've had a "payment problem" with mine and nothing in the post. One minute it wasn't paid for, the next it was accepted. I did receive a lovely email from Amazon (from what I can see quite a few have had this) saying, "Hello, We're sorry about the delay in getting your order to you, but I'm pleased to tell you that we're preparing it for dispatch now...." Nothing since. Personally, I think this whole "Payment failure" thing is simply a clever ruse by Amazon so they can attribute late deliveries to this and not their incompetence in organising and planning for what was to be a huge demand of Halo fans screaming out for their next installment.
As for the delivery, I pay annually for Prime and naturally I selected the Prime option for this. Having ordered back in May and, after counting down the days until today, I am quite a bit disappointed that my copy has not arrived. Saying that though, I know I will continue to use Amazon for things like this and as always will hope for the best. Up until now, you have not let me down.
Back to the game, if you've got your copy then why the hell are you on Amazon and not playing it? If not... well, save your aggression for Matchmaking! I know I will.
My copy came today but I am at work. I only pre-ordered the Limited Edition last week. I am not being aggressive. I was hoping my tone was quite calm and sympathetic but also a little frustrated with the over-excitement/panic by some people.
If you want to play the game today go out and buy a copy from your local supermarket. Keep it in good condition and take it back tomorrow saying you got the item by mistake. Worth a try. :)
Exact same. I preordered early August, got a a dispatch notice yesterday... annnnnnnd nothing. Shameful when you think I put an order in months ago, and my brother straight up walked into a shop and got it sooner than me.
So yesterday even though I had the money in my account, the payment was for some reason declined. Then, miraculously, later on in the day (with me having done nothing extra to my bank account) it magically was able to be taken. I just complained to amazon and then said that it was my fault for the payment being declined and that I changed the delivery address (I did not). I argued that since the payment went off about 12pm and since I have prime I should have got it anyway, since prime is next day delivery? Then she just repeated herself saying that it was my fault. I think like others have said, Amazon use this payment declined thing as a way of covering up late orders.
Just an update after I posted earlier in this thread...
I've since had notification that my copy of Halo 4 LE has been dispatched and has been guaranteed for tomorrow - delivery by Home Delivery Network Limited. I did actually receive my skin codes yesterday and they do say that you should expect your copy within 72 hours of that email. I just hope the rest of you get your copies soon. See you on online!
We all have to remember this is a game/product review not a complaints form, i understand all your disapointments but take that up with Customer Service department, people dont want to see a product review being about deliveries... etc... they want a review about what they are buying.