Anybody else had problems with this DVD? I've now had four copies at various times and ALL of them have got part way through episode one then started "looping" i.e. repeating the same scene over and over. I'm getting ready to give up on this and contacting the BBC to find out if this was a known manufacturing defect was futile and no response from 2Entertain.
I had no problem with the original one that my friend gave me .....that was up until I fancied watching it about 4 months ago. I then gave up and ordered one off ebay and came across the same problem. It gets to about 9 minutes or so into episode 1 and then starts looping. It's the bit where Grigory and Natasha are wandering around the catacombs. I tried clicking on next chapter and even going back to the menu to no avail. I ended up unplugging the dvd player and ejecting the disc upon switching it back on. I might try another one someday but not just yet