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Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management) [Paperback]

Michael Doyle , Sam Kaner , Lenny Lind , Catherine Toldi , Sarah Fisk , Duane Berger
4.1 out of 5 stars  See all reviews (8 customer reviews)

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Book Description

26 April 2007 0787982660 978-0787982669 2nd Edition
"The best book on collaboration ever written!" —Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design A full section devoted to reaching closure More than twice as many tools for handling difficult dynamics 70 brand–new pages and over 100 pages significantly improved


Product details

  • Paperback: 368 pages
  • Publisher: Jossey Bass; 2nd Edition edition (26 April 2007)
  • Language: English
  • ISBN-10: 0787982660
  • ISBN-13: 978-0787982669
  • Product Dimensions: 27.7 x 21.5 x 2.7 cm
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Bestsellers Rank: 344,946 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

"In cross–functional environments, where diverse perspectives are intentionally brought together to produce high–quality thinking, a highly skilled facilitator can add great value—and Sam Kaner is one of the best. The Facilitator′s Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision–making process. Having seen Sam′s methods in action, I can attest to their power and effectiveness." —Pierre Omidyar, founder and chairman, eBay and Omidyar Network "Hooray for the Facilitator′s Guide. It explains principles, practices, and processes with cogent clarity, and each diagram conveys a complex idea almost instantly." —Joanna Macy, author, World as Lover, World as Self "Our organization′s core purpose is to dissolve boundaries across sectors in order to find innovative solutions to difficult social problems. We know how immensely challenging it is to facilitate dialogue among multiple stakeholders. This amazing book is a comprehensive guide for meeting that challenge. I′ve worked with a myriad of consultants during the past 16 years, and Sam Kaner′s approach is vastly superior for bringing about lasting system change." —Kriss Deiglmeier, executive director, Center for Social Innovation, Stanford University "Sam Kaner is one of the world′s leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes." —Sandy Schuman, editor, Creating a Culture of Collaboration "The Facilitator′s Guide has allowed us to build our own capacity. We′ve learned how to convene multiple stakeholder teams, plan effectively, and make more sustainable decisions, thus maintaining our collaborative values as we grow to serve a wider community. I highly recommend this book." —James Whipple, CEO, Marshall Medical Center, El Dorado County, California "Kaner′s decision–making procedures are the best I′ve ever seen. We use them all the time!" —Deborah Alvarez–Rodriguez, president and CEO, Goodwill Industries of San Francisco, San Mateo, and Marin Counties

From the Back Cover

"The best book on collaboration ever written!" —Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design A full section devoted to reaching closure More than twice as many tools for handling difficult dynamics 70 brand–new pages and over 100 pages significantly improved Praise for Facilitator′s Guide to Participatory Decision–Making , Second Edition "In cross–functional environments, where diverse perspectives are intentionally brought together to produce high–quality thinking, a highly skilled facilitator can add great value—and Sam Kaner is one of the best. The Facilitator′s Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision–making process. Having seen Sam′s methods in action, I can attest to their power and effectiveness." —Pierre Omidyar, founder and chairman, eBay and Omidyar Network "Hooray for the Facilitator′s Guide. It explains principles, practices, and processes with cogent clarity, and each diagram conveys a complex idea almost instantly." —Joanna Macy, author, World as Lover, World as Self "Our organization′s core purpose is to dissolve boundaries across sectors in order to find innovative solutions to difficult social problems. We know how immensely challenging it is to facilitate dialogue among multiple stakeholders. This amazing book is a comprehensive guide for meeting that challenge. I′ve worked with a myriad of consultants during the past 16 years, and Sam Kaner′s approach is vastly superior for bringing about lasting system change." —Kriss Deiglmeier, executive director, Center for Social Innovation, Stanford University "Sam Kaner is one of the world′s leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes." —Sandy Schuman, editor, Creating a Culture of Collaboration "The Facilitator′s Guide has allowed us to build our own capacity. We′ve learned how to convene multiple stakeholder teams, plan effectively, and make more sustainable decisions, thus maintaining our collaborative values as we grow to serve a wider community. I highly recommend this book." —James Whipple, CEO, Marshall Medical Center, El Dorado County, California "Kaner′s decision–making procedures are the best I′ve ever seen. We use them all the time!" —Deborah Alvarez–Rodriguez, president and CEO, Goodwill Industries of San Francisco, San Mateo, and Marin Counties

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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

4.1 out of 5 stars
4.1 out of 5 stars
Most Helpful Customer Reviews
16 of 17 people found the following review helpful
5.0 out of 5 stars This oversized volume is a facilitator's joy. 14 Oct 1997
By A Customer
Format:Paperback
All in one package are tools for training, helpful hints for group leaders, the dynamics and processes of decision-making, group process skills, agenda design, discussion techniques and more. The authors are obviously masters of their craft, and using their guidelines will undoubtedly enhance the effectiveness of facilitators and workshop leaders. ~ ~ ~ ~ ~ The book is visually accessible, with one idea per large page, each page a diagram of the presenting issue. In teaching about the dynamics of group decision-making, for example, the text and illustrations move through various stages of divergent thinking, through the "groan zone" of differences and diversity, to arrive finally at convergent thinking and a group decision that is truly participatory. ~ ~ ~ ~ ~ Groups and their leaders, being human, inevitably get stuck. For this dilemma the authors provide not just skills for problem solving, but "mindsets for problem solving," encouraging the examination of attitudes, values, and underlying philosophies of cooperation, competition, inclusion, expedience and sustainability. With such a checklist we might not only solve any current group crisis, but also avoid future problems by shifting the underlying causes of conflict. ~ ~ ~ ~ ~ The authors are very trusting of groups and their members. There is no blame on membership or leadership when meetings or workshops are not flowing smoothly. The authors state that "Difficult dynamics are treated as group situations that can be handled supportively rather than as individual personalities that need to be fixed." Advice is given for encouraging members to to work together to tackle "any pattern they may wish to change. Read more ›
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17 of 18 people found the following review helpful
5.0 out of 5 stars A brilliant book! 27 Nov 1998
By A Customer
Format:Paperback
After having read about 30 facilitation/negotiation books, I have to conclude that this is the best. A lot of thought has gone into both the process and the presentation of the facilitation process in this book. I always recommend this book to my teaching assistants and often give them a copy free of charge. If you buy just one book in this area, make it this one! By the way, I have no connection whatsoever with either the authors or the publishers involved. I just believe that this is far and away the best book for facilitators. Not only does it have the best ideas, but it also has the best visual presentation of those ideas!
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4 of 4 people found the following review helpful
4.0 out of 5 stars facilitation skills for newbies 19 Jun 2011
By colin
Format:Paperback
This book is well written for those people, like myself, who are new to facilitation activities or
who are facilitating meetings as part of a wider range of work activities. I am not sure if it
would offer anything new to those experienced facilitators who are running meetings as their
main role. I found it useful as it offered a range of pointers and ideas for running meetings. I
would certain recommend it to other newbie facilitators.

Colin
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15 of 17 people found the following review helpful
5.0 out of 5 stars Simply the best! 3 Oct 2000
Format:Paperback
This book is just simply the best one I have ever read for facilitators. It is practical, easy to get your head around and great for the UK audience (not your typical gooey North American content). Simply the best....simply buy it!
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