This product arrived quickly and without fail. However, a general note on these. They are brilliant if you want to change the shape of your eyebrows and then will continue plucking them or for a last minute shave before a night out, but they really shouldn't be used permanently. It made the skin around my eyebrows sore and dry, and I even cut myself at one point which was quite uncomfortable. I think if you can stick to waxing and plucking, do so. However, reflections on this seller - brilliant.