Executive EQ: Emotional Intelligence in Business [Paperback]

The authors...make a comprehensive and convincing case... A thorough and persuasive approach. --This text refers to an alternate Paperback edition.

In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits. Many people are beginning to realize that simply being blessed with a high IQ does not guarantee a path to career success. Emotional Intelligence, or EQ, is equally, perhaps even more important. Knowing one's own emotions and controlling them, recognizing and understanding emotions in others and self-motivation are the key dimensions of EQ. This practical book aims to show you how to develop and apply EQ in your workplace. It includes an EQ map for self-assessment.

Robert K. Cooper is CEO of Advanced Intelligence Technologies, an executive and organisational consulting and training firm. --This text refers to an alternate Paperback edition.