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The whole concept of supplier relationships, and more pertinently how to manage suppliers, has never been so much to the fore as it is now. What this book does is to move from a broad understanding of procurement strategy including processes and procedures, with a recognition of the importance of the optimal selection of suppliers, to a consideration of the suppliers perspective of the activities discussed thus far. It utilises best practice to do so but is built upon the passion, knowledge and excellence of the authors. It is a book of its time. I commend this book to you. --Dr David M Moore, Director, Centre for Defence Acquisition, Cranfield University, Defence Academy of the United Kingdom
This book champions better supplier management and provides guidelines to manage contracts and vendors. Its structure is a basic cover-all approach to supplier management - including procurement strategy, the delivery process, supplier development and change management. While aimed at procurement professionals, lecturers and students, the content is definitely more academic than vocational. However, the use of case studies lightens the tone and some intuitive examples provide a practical application of the theories discussed. The early chapters are quite ponderous, and the use of the Kraljic matrix of classifying suppliers by spend and risk is slightly overplayed. Despite this, the essence and core themes of the book are sound: partnering with suppliers and enhancing relationships through the supply chain to improve performance. The areas of supplier development and relationship management are particularly perceptive, focusing on developing the softer skills. These practices are in danger of being lost, as the focus shifts to cost reduction and managing the bottom line. Working with suppliers and sharing information will enable cost-savings objectives in the short term and enhance overall performance in the long run. Although the use of relationships and soft skills to improve performance is recognised, it is important to ensure that the contract form agreed is in line with the type of relationship desired. In this, the book is rather light and the use of commercially incentivised contracts is not covered in detail. This book could and should be read more than once to get the best value from its insight. --Chris Graves, Account director - corporate services, Atkins
This book champions better supplier management and provides guidelines to manage contracts and vendors. Its structure is a basic cover-all approach to supplier management - including procurement strategy, the delivery process, supplier development and change management. While aimed at procurement professionals, lecturers and students, the content is definitely more academic than vocational. However, the use of case studies lightens the tone and some intuitive examples provide a practical application of the theories discussed. The early chapters are quite ponderous, and the use of the Kraljic matrix of classifying suppliers by spend and risk is slightly overplayed. Despite this, the essence and core themes of the book are sound: partnering with suppliers and enhancing relationships through the supply chain to improve performance. The areas of supplier development and relationship management are particularly perceptive, focusing on developing the softer skills. These practices are in danger of being lost, as the focus shifts to cost reduction and managing the bottom line. Working with suppliers and sharing information will enable cost-savings objectives in the short term and enhance overall performance in the long run. Although the use of relationships and soft skills to improve performance is recognised, it is important to ensure that the contract form agreed is in line with the type of relationship desired. In this, the book is rather light and the use of commercially incentivised contracts is not covered in detail. This book could and should be read more than once to get the best value from its insight. --Chris Graves, Account director - corporate services, Atkins
Product Description
Many organisations often fail, or perhaps stumble, in managing their suppliers. This is because the internal customer, or worse, someone else, is left to manage the selected suppliers, without perhaps realising that they have to. There is, therefore, often little use of best practice regarding how a procurement department relates to, or gets involved with the essential supplier management in the procurement process. This book concentrates on the need for better supplier management, and improving supplier management. It gives guidelines on how to better manage contracts and develop suppliers. The book answers the question: "What kind of relationship do I need with suppliers so I can get the best from them, and therefore the best for me?" The style of the book is direct with little jargon. It covers all of the basics as well as providing detailed and wider discussions to encourage thought and practical application. To facilitate practical application, the book is illustrated by case studies and application checklists. The following main sections are covered: Procurement Strategy, Supplier Management; the Suppliers View, Supplier Relationship Management, Supplier Development, Supplier Management: Making the change and Supplier Management: Conclusion
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2 of 3 people found the following review helpful
Format:Paperback
A review by Chris Graves, Account director, Corporate Services, Atkins in Supply Management 25 June 2009 includes:
This book champions better supplier management and provides guidelines to manage contracts and vendors. Its structure is a basic cover-all approach to supplier management - including procurement strategy, the delivery process, supplier development and change management. While aimed at procurement professionals, lecturers and students, the content is definitely more academic than vocational. However, the use of case studies lightens the tone and some intuitive examples provide a practical application of the theories discussed.
The areas of supplier development and relationship management are particularly perceptive, focusing on developing the softer skills. These practices are in danger of being lost, as the focus shifts to cost reduction and managing the bottom line. Working with suppliers and sharing information will enable cost-savings objectives in the short term and enhance overall performance in the long run. Although the use of relationships and soft skills to improve performance is recognised, it is important to ensure that the contract form agreed is in line with the type of relationship desired.
This book could and should be read more than once to get the best value from its insight.
This book champions better supplier management and provides guidelines to manage contracts and vendors. Its structure is a basic cover-all approach to supplier management - including procurement strategy, the delivery process, supplier development and change management. While aimed at procurement professionals, lecturers and students, the content is definitely more academic than vocational. However, the use of case studies lightens the tone and some intuitive examples provide a practical application of the theories discussed.
The areas of supplier development and relationship management are particularly perceptive, focusing on developing the softer skills. These practices are in danger of being lost, as the focus shifts to cost reduction and managing the bottom line. Working with suppliers and sharing information will enable cost-savings objectives in the short term and enhance overall performance in the long run. Although the use of relationships and soft skills to improve performance is recognised, it is important to ensure that the contract form agreed is in line with the type of relationship desired.
This book could and should be read more than once to get the best value from its insight.
1 of 2 people found the following review helpful
Format:Paperback
This book fills a gap .
There are not many books which cover the post-contract contract management so comprehensively.
I found it invaluable in terms of improving my contract management and supplier relationship skills.
There are not many books which cover the post-contract contract management so comprehensively.
I found it invaluable in terms of improving my contract management and supplier relationship skills.
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