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Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers
 
 

Exceeding Customer Expectations: What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers (Hardcover)

by Kirk Kazanjian (Author)
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Product details

  • Hardcover: 256 pages
  • Publisher: Currency; 1 edition (16 Jan 2007)
  • Language English
  • ISBN-10: 0385518323
  • ISBN-13: 978-0385518321
  • Product Dimensions: 21.8 x 15 x 2.3 cm
  • Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 268,683 in Books (See Bestsellers in Books)

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4.0 out of 5 stars Great Follow Up!, 8 Jun 2009
By J. Homminga - See all my reviews
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The item ordered did not meet expectations. My remark was handled with great care. I would definitly order again at Woody's.
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