Product Description
Welcome to the social media age. Although its impact was first felt in the marketing department, the social web is spreading across all business functions, impacting the way they communicate, operate, organize, and create value. A comprehensive digital strategy is essential for businesses hoping to build this new form of competitive advantage.
Everywhere explains how to put your digital strategy at the center of how your organization communicates, operates, organizes itself, and creates value.
- Develop a comprehensive digital strategy for your organization
- Put your online business strategy at the center of your customer's experience, and at the heart of everything you do
- Larry Weber's W2 Group is helping companies like Sony, IBM, Harvard Pilgrim Health Care, and the government of Rwanda, craft new online business strategies
The Web is not just another marketing channel. Put social media, email, Web, and other digital interactions Everywhere in your business, and make digital business strategy the heart of your thriving enterprise.
From the Inside Flap
Everywhere explains how to put your digital strategy at the center of your organization. Social media taps into the collective intelligence of people who are already actively engaged with your company. It sounds an early alarm on trends, issues with your products, and ideas for improvements. Social media allows you to engage honestly and openly with stakeholders in a way that your competitors aren′t.
Internally, social media tools can foster conversations among employees, enhance strategy execution, and turn silo thinkers into bridge thinkers. Product development can take dramatic leaps through the use of proactive and vocal consumers, cross–functional collaboration, innovation brokers, and partnerships. Information that used to take a year to gather can now be sourced and fed into strategy almost instantaneously. Everywhere gives you the information you need to:
- Determine who your most valuable constituencies are, find them on the Web, and monitor them without invading their sense of privacy
- Understand how the social web has changed the consumer purchase journey
- Decide who should represent your company online and what type of internal infrastructure is needed to maximize the value of these external communities
- Look at reporting structures, company policies, and procedures to determine what helps and what hinders collaboration internally and externally
- Discover social tools that can improve communication between employees
- Learn how social media engagement is changing talent recruitment, training, and retention
Social media engagement improves companies, empowers employees, and wins customers. It creates highly efficient enterprises, able to reallocate inventory, capital, and talent on a real–time rather than quarterly basis. The social media age is upon us. Implement your digital strategy now, and your company will thrive in this new reality.
