Shop now Shop now Shop now Shop All Amazon Fashion Summer Savings Up to 25% Off Cloud Drive Photos Learn More Shop now Shop now Shop Fire Shop Kindle Oasis Learn more Shop now Learn more

Customer Reviews

4.6 out of 5 stars8
4.6 out of 5 stars
5 star
6
4 star
1
3 star
1
2 star
0
1 star
0
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

on 31 July 2003
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
33 comments|60 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 31 July 2003
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
0Comment|16 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 1 December 2013
My copy is an old one and was invaluable when I ran a training business providing NVQs. So many students do not like to read but for those that do it was highly recommended. For those that preferred not to it was used in 1-2-1 sessions focusing on specific chapters. This book appears to have been updated a number of times no doubt to keep in line with the constant changes that are made to NVQs. An excellent choice as a starting point and in many instances sufficient in itself.
0Comment|4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 21 November 2013
It certainly ticks all the right boxes for any level in NVQ Management!! Undoubtedly masterclass material!! So cool!!
Fred, London
0Comment|4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 28 November 2013
This a good tips book that extended my knowledge & that of the student to pass her NVQ L3. Thanks
0Comment|3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on 15 November 2014
this book is very helpful thank you
0Comment|One person found this helpful. Was this review helpful to you?YesNoReport abuse
on 30 January 2016
Very well written thank you,it helped me pass my NVQ leval 5
0Comment|Was this review helpful to you?YesNoReport abuse
on 28 June 2015
Good book but not completing the qualification now.
0Comment|Was this review helpful to you?YesNoReport abuse