All the relevant management techniques and principles are explained in a clear, practical style, structured around the recently revised National Occupational Standards for Management and Leadership, and conforming to the requirements of the Qualifications and Curriculum Authority. After reading this book students will be well prepared and have everything needed to compile the portfolio of evidence and achieve the qualification.
Everything you need for an NVQ in Management
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About the Author
Julie Lewthwaite has worked as a manager, writer and trainer in the retail, regional newspaper, and telecommunications industries and, more recently, for a local enterprise and economic development agency. She is currently working as a freelance writer.
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Most Helpful Customer Reviews
55 of 55 people found the following review helpful
By A Customer
Format:Paperback
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
13 of 13 people found the following review helpful
By A Customer
Format:Paperback
This book is concise, yet informative. It is jargon free and has 27 chapters which include 'Leading & Motivating Staff', 'Caring for Your Customers', 'Problem Solving and Decision Making', Managing Information' and 'Managing Finances' to name but a few.
Each chapter is direct and clearly laid out, complete with examples, diagrams and mini case studies, so you can literally just dip in and out to obtain the information you require - depending on which unit or element of the NVQ you may be working on. At the start of each chapter there is an extremely useful list of the elements of the NVQ that the chapter refers to, which is invaluable in assisting you when working through each elements and ensuring you have covered all the performance criteria.
There are hints and tips for effective management from managing time to communcating effectively.
The information is extremely sufficient, valid and useful and provides good grounding on which you can build on and relate it to your position as a manager. I have found it to be entirely relevant to my course and my role within my current company!
I would definately recommend it to anyone doing an NVQ in Management as it's a relevant, practical, clear, concise and extremely informative guide to NVQ Management.
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