| ||||||||||||||||||
 Trade In this Item for up to £12.80
Trade in Evaluating Training Programs: The Four Levels: 1 for an Amazon.co.uk gift card of up to £12.80, which you can then spend on millions of items across the site. Plus, get an extra £5 when you trade in books worth £10 or more until June 30, 2012. Trade-in values may vary (terms apply). Find more products eligible for trade-in.
|
Frequently Bought Together
Product details
|
More About the Authors
Discover books, learn about writers, and more.
Product Description
Product Description
Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business. With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively apply the framework to a variety of learning programs. Readers are presented with the tools and the know-how to tell their own story of value creation.---Foreword by Merrill C. Anderson, Ph.D, Chief Executive Officer, MetrixGlobal, LLC
About the Author
DONALD L. KIRKPATRICK holds B.A., M.A., and Ph.D. degrees from the University of Wisconsin in Madison. His dissertation was ''Evaluating a Human Relations Training Program for Supervisors.'' At the Management Institute of the University of Wisconsin, he taught managers at all levels the principles and techniques of many subjects, including Coaching, Communication, Managing Time, Managing Change, Team Building, and Leadership.....He is a regular speaker at ASTD and IQPC national conferences, at other professional and company conferences, and a frequent speaker at chapters of ASTD....As a consultant, he has presented programs to many U.S. organizations and those in many foreign countries including Singapore, Korea, Argentina, Brazil, Saudi Arabia, Malaysia, Greece, the Netherlands, Spain, Australia, and India....He is Board Chairman of South Asian Ministries, an active member of Gideons International, and a Senior Elder at Elmbrook Church in Brookfield, Wisconsin
Inside This Book
(Learn More)
Browse and search another edition of this book.
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Browse and search another edition of this book.
Explore More
Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product)
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Hardcover
Donald and James Kirkpatrick's work is an update of the classic reference book that forms the foundation of current training evaluation practice. It begins by describing the initial activities of understanding the resources available in your organization and obtaining management support for training evaluation. Chapters three through six teach readers how to measure training outcomes at four different levels:
- Reaction - What is the "customer satisfaction" of training attendees?
- Learning - What attitudes, knowledge, or skills did they gain?
- Behavior - What do they do differently on the job?
- Results - How does training make a difference to the organization?
The book closes with a chapter advising readers how to use training evaluation data to forge a chain of evidence that supports the value of training--or points to a need for change.
This is an excellent, practical introduction to the essentials of training evaluation. Motivated readers may want to follow up with Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs, which contains case studies and additional guidance in implementing the four levels evaluation model.
Jack Phillips and his colleagues have extended the Kirkpatrick model to include strategies for determining the return on investment in training. Their technical work is well documented in Handbook of Training Evaluation and Measurement Methods. See also the forthcoming Metrics That Matter: What CEOs Really Think About Learning Investments for their latest advice about how to talk to management about training value.
- Reaction - What is the "customer satisfaction" of training attendees?
- Learning - What attitudes, knowledge, or skills did they gain?
- Behavior - What do they do differently on the job?
- Results - How does training make a difference to the organization?
The book closes with a chapter advising readers how to use training evaluation data to forge a chain of evidence that supports the value of training--or points to a need for change.
This is an excellent, practical introduction to the essentials of training evaluation. Motivated readers may want to follow up with Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs, which contains case studies and additional guidance in implementing the four levels evaluation model.
Jack Phillips and his colleagues have extended the Kirkpatrick model to include strategies for determining the return on investment in training. Their technical work is well documented in Handbook of Training Evaluation and Measurement Methods. See also the forthcoming Metrics That Matter: What CEOs Really Think About Learning Investments for their latest advice about how to talk to management about training value.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
9 reviews
7 of 7 people found the following review helpful
Takes You Beyond Theory to Application
2 Feb 2009
Format:Hardcover
Donald Kirkpatrick is most probably the most often cited authority on corporate training. Virtually everyone in the know is familiar with his four levels of evaluation. The problem is that very few actually implement them past the first level of reaction and the second of learning.
When Dr. Kirkpatrick initially introduced his work, he was referring to the measurement of a single class or program. He has changed with the times expanding his model to the entire learning experience. His 3rd edition reflects those changes.
While many in the training industry cite Donald Kirkpatrick, very few practice his theories. It seems to many companies they are the "Holy Grail" to be attained. But this is not necessarily so. He clearly explains in his work how to accomplish all of his four levels, if companies would take the time and care to implement them.
As the current economic conditions are compelling companies to reconsider the expense and purpose of corporate training, this book will provide the guidance and direction many are seeking in making these changes.
Donald Kirkpatrick has done it again. This is a practical, comprehensive and informative work that is "must reading" for all learning and development managers.
When Dr. Kirkpatrick initially introduced his work, he was referring to the measurement of a single class or program. He has changed with the times expanding his model to the entire learning experience. His 3rd edition reflects those changes.
While many in the training industry cite Donald Kirkpatrick, very few practice his theories. It seems to many companies they are the "Holy Grail" to be attained. But this is not necessarily so. He clearly explains in his work how to accomplish all of his four levels, if companies would take the time and care to implement them.
As the current economic conditions are compelling companies to reconsider the expense and purpose of corporate training, this book will provide the guidance and direction many are seeking in making these changes.
Donald Kirkpatrick has done it again. This is a practical, comprehensive and informative work that is "must reading" for all learning and development managers.
5 of 5 people found the following review helpful
A VERY IMPRESSIVE, COMPREHENSIVE, PRACTICAL, AND INFORMATIVE WORK.
6 Jun 2006
Format:Hardcover
Offers an in-depth, how-to guide to evaluating training programs. The book distinguishes itself by employing a four-level approach to evaluation. The levels are:
- reaction of participants (customer satisfaction)
- learning (extent to which participants change attitudes, improve knowledge, and/or increase skill)
- behavior (extent to which change in behavior has occurred)
- results (outcomes that occurred as a consequence of program attendance).
The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as:
- training for nonexempt employees,
- developing supervisory skills,
- desktop application course,
- leadership training,
- leadership development
and many more.
A very impressive, practical, comprehensive and informative work.
- reaction of participants (customer satisfaction)
- learning (extent to which participants change attitudes, improve knowledge, and/or increase skill)
- behavior (extent to which change in behavior has occurred)
- results (outcomes that occurred as a consequence of program attendance).
The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as:
- training for nonexempt employees,
- developing supervisory skills,
- desktop application course,
- leadership training,
- leadership development
and many more.
A very impressive, practical, comprehensive and informative work.
3 of 3 people found the following review helpful
Training Evaluation taken to a New "Level"
13 Feb 2009
Format:Hardcover
As the field of training evaluation evolves, so does Kirpatricks in-depth knowledge. In his latest version, the father of The Four Levels hones his expertice to a smooth step-by-step process. A path worthy of journeying! The essential tool for all practitioners! (Elaine is the Author of:Training for Dummies)
Were these reviews helpful?
Let us know
Listmania!
Look for similar items by category
- Books > Business, Finance & Law > Management > Human Resources > Appraisals & Evaluations
- Books > Business, Finance & Law > Management > Human Resources > Human Resources Management
- Books > Business, Finance & Law > Management > Human Resources > Training
- Books > Business, Finance & Law > Management > Management Skills > Coaching & Mentoring
- Books > Business, Finance & Law > Management > Management Skills > Decision Making
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
