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Essential Guide to Operations Management: Concepts and Case Notes (Wiley) [Paperback]

David Bamford , Paul Forrester
4.5 out of 5 stars  See all reviews (8 customer reviews)
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Book Description

27 Oct 2009 0470749490 978-0470749494
This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. “Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach – they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies”. Professor Rob Handfield, Professor of Supply Chain Management North Carolina State University , USA “This is an excellent concise text that introduces students to all of the key areas – it’s an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses”. Professor Steve Brown, Professor of Management University of Exeter Business School , University of Exeter , UK “For today’s or tomorrow’s business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow”. Mr Vernon Barker, Managing Director First TransPennine Express, First Group Plc, UK “This book combines technical theory ‘book smarts’ with real life experience ‘street smarts’ in a flowing read”. Mr Stephen Oliver, Vice President Marketing & Sales Vicor Corporation, Boston, USA.

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Product details

  • Paperback: 224 pages
  • Publisher: John Wiley & Sons (27 Oct 2009)
  • Language: English
  • ISBN-10: 0470749490
  • ISBN-13: 978-0470749494
  • Product Dimensions: 15.3 x 1.8 x 22.7 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Bestsellers Rank: 446,080 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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From the Inside Flap

The book is presented as a “reader” text rather than a thick text book. The new text will offer: – a fresh and attractive perspective of the subject, routed in the practicalities of Operations Management, but reflective and supported by sound research underpinnings. – A long awaited, more affordable and user–friendly book for the field.

From the Back Cover

This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. “Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach – they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies”. Professor Rob Handfield, Professor of Supply Chain Management North Carolina State University , USA “This is an excellent concise text that introduces students to all of the key areas – it’s an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses”. Professor Steve Brown, Professor of Management University of Exeter Business School , University of Exeter , UK “For today’s or tomorrow’s business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow”. Mr Vernon Barker, Managing Director First TransPennine Express, First Group Plc, UK “This book combines technical theory ‘book smarts’ with real life experience ‘street smarts’ in a flowing read”. Mr Stephen Oliver, Vice President Marketing & Sales Vicor Corporation, Boston, USA.

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Customer Reviews

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Most Helpful Customer Reviews
5 of 5 people found the following review helpful
Format:Paperback
Having recently completed a 12 month MBA I can say, hand on heart, that of the myriad texts I bought and borrowed during the duration of the course, this is the only one I read cover to cover! Exceptionally accessible, providing a tremendous overview of the subject and both structured and written in such a way that you'll find yourself picking it up of your own free will, this text really was a breath of fresh air.
It does not seek to be exhaustive and that in itself makes for an emminently more readable book. For the sake of assignments or dissertation preparation it provides excellent background to base a search of the library and journals on (and who in their right mind would base an assignment on one text anyway?) and for a more casual reader it concentrates on the critical concepts of interest without overwhelming with material which is of no interest or use.
Is it the only book you'll need to read? No, but I feel confident in saying that was not the intention. Is it the first book you should read? Certainly!
My congratulations go out to Forrester and Bamford!
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4 of 4 people found the following review helpful
By Tetsuya
Format:Paperback
As one of the texts for learning Operations Management out of MBA modules, it is obvious that the content provides learners to grasp the fundamental knowledge of Operations Management.
In the book, the topics are divided into several sections so that learners can study each part one by one. After reading the first part, the learner can go to next step with the comprehension, and move to further section.
Moreover, many pictures encourage the reader to comprehend the content easily.
It is therefore that I strongly recommend this book, if you want to study Operations Management.
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4 of 4 people found the following review helpful
5.0 out of 5 stars review of operations management book 7 Nov 2011
By ltm45
Format:Paperback
good book with all the areas covered. if you want to know basics abt operations mgt then go for it...
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