I have arthritis in my neck and back, so I am constantly adjusting my monitors and chair. Just so you know, I am an ergo veteran with my computer workstation. I have tried yoga balls, knee chairs, standing up, laying down, etc. Currently I am back in a chair (Humanscale Freedom, 5 stars) with a traditional desk. Next up I may try a treadmill (the latest ergo craze).
I use an iMac 24" with 2 extra 24" monitors for a total of 3 displays, or a Lenovo T500 laptop with 2 24" displays attached. I love multiple displays. So the Ergotron LX Dual seemed like an ideal product, especially the updated polished version that is more robust and better looking.
Anyway, this thing goes together easily and is a formidable addition to your space. Be prepared to rearrange all the crap on and around your desk to accommodate this thing while you assemble and tweak it.
So, how does it work? Well, the 24" monitors (Samsung 245T and HP ZR24W) apparently put the piston near its limit. I had to really mess with the tension to get the arm tight enough to support the displays without creeping down. Once it is set, it stays, but I am having trouble finding the sweet spot where I can move the display with a light one-handed touch. I have only had the mount for a couple days so I will update this review once I get it sorted.
I have not mounted the iMac yet, though I really, really want to get it off that worthless stand. By the way, the Apple VESA adapter I bought was defective, so check the tolerance on that thing before taking your iMac stand off. I am skeptical that the Ergotron will adequately support it, but it is within the 20lb spec so we'll see. Right now the iMac remains on its high tech stack of books.
The cable management for the lower arm is a clever plastic tray that snaps onto the bottom. The cable management for the upper arm is a friggin' plastic cable tie. Ugh! Fortunately I have a few velcro ties in my arsenal and cleaned that up, do yourself a favor and buy some to have on hand (like these: http://www.amazon.com/gp/product/B000F5K82A/ref=pd_lpo_k2_dp_sr_3?ie=UTF8&cloe_id=97a0841e-b8c6-4ce6-8c26-947df72d47bb&attrMsgId=LPWidget-A2&pf_rd_p=486539851&pf_rd_s=lpo-top-stripe-1&pf_rd_t=201&pf_rd_i=B00000J1SC&pf_rd_m=ATVPDKIKX0DER&pf_rd_r=11X2J1D5JS1R951NCFDB)
The big complaint I have is not a design flaw, but a product of my needs not being met by this design. This system does not raise the monitors high enough off my desk. Once it is all set up and the displays are raised to their highest position, they are not any higher than if they were on their stands. I want to be able to gain a few more inches.
One option is to adjust the mount and add a piece of wood as a shim for a maximum gain of an inch. This would look hideous, though, and I can't decide if I want a block of wood staring at me from beneath my expensive equipment. Another approach would be to have a sleeve machined to raise the base poles... hrmmm. I have searched on Ergotron's site for a replacement mount with a higher pole, but apparently the only option is the dual LX with a single higher pole instead of two lower fixed ones. But this model does not allow side-by-side 24" displays. Sigh.
I am undecided about keeping this system due to the height issue... otherwise it does what it is designed to do, and does it well.