As a 70+ retired to Spain, the demise of my trusty Epson RX420 caused some concern, what with new technologies and availability and costs in Spain. Checking all the websites, I decided to stick with Epson and go wireless as this would enable printing from two laptops being used in different parts of the house, or even outside, without requiring a maze of cables. Double-sided and high speed printing looked useful options, provided the cost wouldn't be too high, as I often print service sheets for a local Church, so the 525WD seemed the natural choice, though the many adverse comments on Amazon about installing the SX525WD did cause some concern. I'd hoped to purchase locally, but cost and availability quickly changed that view.
Delivery was incredible - just 3 working days! And the printer itself is brilliant, doing everything I'd hoped and more. The options seem endless (perhaps a touch of an over-facing for someone my age) but basic scanning, copying and printing is a breeze and the ability to set double-sided and to vary the print density and ink drying time to prevent smudging is just brilliant, whilst photographs are printing much clearer and with better colours than on my previous printer. So I'm thoroughly delighted with the machine, which for the price is incredible value, and would gladly award it 6 stars!
The one minor negative however was the installation, which although less difficult than I'd feared, could, I felt have been a lot easier. My own fault I know, but I forgot to uninstall the RX420 software before installing this, which left some minor conflicts that had to be resolved later, and I felt the instructions could have mentioned this. The instructions are in fact of the pseudo flow-chart style, which I found potentially confusing. It may seem obvious to most, but there were two discs supplied, yet under the heading of "Installation for WI-FI" the instructions merely said "Insert Disc" and after correctly assessing which, I then had to work through a number of screens that aren't shown in the instruction sheet before reaching one I recognised. Then, as the install progressed, a screen suddenly appeared informing me that there was a conflict between this software and the version of OS (Windows & Service Pack 1) I was using, and asking if I wished to go to the Epson Website to see if a later version was available. All a bit disconcerting, but the latest version was apparently found and the installation continued without further problem, assisted by the fact that I'd been warned by an earlier review that a USB cable was needed for a part of this process, so was prepared.
The installation of the software on a second (Windows XP) machine was very simple - as second this didn't need a USB cable and both machines connected and worked just fine except that I was told to download the latest version of one element of the software, without explaining how - but on this issue, as on a couple of other minor queries, the Epson Service Desk were extremely helpful.
The final sting in the tail however was the second disk, mentioned earlier, entitled Pagemaker9, which I gatherered was probably OCR software, though I could find no reference to it in any of the documentation. Being available however as a part of the package, I installed it, and my computer immediately died and refused any attempt to recover it, the only option having been to boot up in Safe Mode and uninstall the software. Maybe it's me, but that non-essential (for me at least) bit of software was far more of a headache than all the rest of the installation and I would therefore warn others to be cautious about using it. Other than that, the installation process was, in spite of otherwise minor problems, reasonable enough for me not to feel it necessary to drop my rating of the printer.