I bought the Epson 3490 scanner as a Christmas present to myself and it turned out to be excellent. No trouble with the power adapter, it matched UK voltages. I had to load up the software twice to get it going but this might have been my own fault. I uninstalled the driver and reloaded the software and it went fine. I started off with what I saw as the most difficult project, scanning colour negatives on full automatic mode. The superb results just knocked me out. Having saved the scans, I mildly tweeked the colours with my Kodak Easyshare software and the final results were excellent. I had not expected a scanner at this price to be so good straight from the box, using just the basic modes. I hope I have time to experiment with the professional mode options but at the moment I can get by just perfectly with the basics modes. This is Great Value, treat yourself too!