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The End of Marketing as We Know it
 
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The End of Marketing as We Know it (Hardcover)

by Sergio Zyman (Author)
3.0 out of 5 stars See all reviews (3 customer reviews)

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Product details

  • Hardcover: 272 pages
  • Publisher: HarperBusiness; 1 edition (24 Feb 1999)
  • Language English
  • ISBN-10: 0887309860
  • ISBN-13: 978-0887309861
  • Product Dimensions: 24.1 x 16.3 x 2.4 cm
  • Average Customer Review: 3.0 out of 5 stars See all reviews (3 customer reviews)
  • Amazon.co.uk Sales Rank: 627,637 in Books (See Bestsellers in Books)

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Product Description

Amazon.co.uk Review
Remember the New Coke? A disaster, right? Wrong. Sergio Zyman, who was the chief marketing officer at Coca-Cola, will tell you that while the New Coke nose-dived, it--and the subsequent reintroduction of Coke Classic--helped to reconnect people to the soft drink and revitalise a brand that was losing market share to Pepsi.

For Zyman, marketing is not an art, it's a business. "Marketing is a strategic activity and discipline focused on the endgame of getting more consumers to buy your product more often so that your company makes more money." He sees too many marketers who don't understand this point, who are too concerned about projecting image when they should really be focused on producing sales. Zyman peppers the book with stories about various campaigns at Coke as well as assessments of companies that get it, such as Starbucks and Southwest Airlines, to companies that don't, for example, Nissan and Levi's. He believes that the old-style marketing of Madison Avenue is dead, that it no longer has the "ability to move the masses", that in today's "consumer democracy" there are simply too many choices. Instead, marketers will have to focus on sales, conversion rates, targeting customers, and creating value for shareholders. The End of Marketing As We Know It is not a primer on how to do better marketing; rather, it's a reordering of priorities so that good marketing will be done in the first place. It is recommended reading. --Harry C. Edwards, Amazon.com --This text refers to an out of print or unavailable edition of this title.

Review
"What can I say about Sergio Zyman? He's a genius; that's all. And this book will tell you why." -- Warren Bennis, author of "On Becoming a Leader, University Professor and Distinguished Professor of Business Administration, USC Marshall School of Business"A wizard at marketing discloses his magic. No matter what your industry, you will benefit greatly from Sergio Zyman's out-of-the-box thinking and contemporary concepts." -- Charles R. Schwab, Chairman, The Charles Schwab Corporation"This is a book that's sometimes arrogant, occasionally profane, usually profound and always entertaining . . . just like Sergio. If you read it and learn its lessons, you'll become a high voltage, successful marketer . . . just like Sergio." -- Jay Chiat, founder, Chiat/Day Advertising"This book is not simply about marketing; it is about how to choose the right objectives and achieve them and how to successfully build a business. No matter what industry you're in, Zyman's book is a must read!" -- John F. Cooke, Executive Vice President, the Walt Disney Company Company"No one is more provocative or passionate on the subject of marketing than Sergio Zyman. I've seen him literally mesmerize audiences. Somehow he's managed to capture all this in "The End of Marketing As We Know It." It teaches as much as any textbook ever could, but does it in a remarkably entertaining way. You don't realize, until you're finished, that you are now much smarter about marketing. It's vintage Sergio." -- Shelly Lazarus, Chairman and CEO, Ogilvy & Mather Worldwide""The End of Marketing As We Know It is typical Zyman--brash, compelling, and eminently practical. I found myself using several of its conclusions and insights at staffmeetings and presentations--of course, without crediting Sergio." -- David J. Stern, Commissioner, National Basketball Association"Here's a great marketing tip . . . Buy this book, written by the ultimate master. No marketer can live without it." -- Dick Ebersol, President, NBC Sports"Always insightful, always provocative and (almost) always right, the irrepressible Sergio Zyman mined his experience at a certain coca-colossus to write a marketing book, a management how-to, and a cola-war memoir all in one." -- Bob Garfield, columnist, Advertising Age -- Bob Garfield, columnist, Advertising Age"Nothing moves forward as long as people are comfortable. Sergio Zyman has single-handedly driven whole legions of professionals to the brink, forced them to rethink strategy, tactics, relationships . . . the fundamental underpinning of 20th century marketing. God love the hellraiser." -- Dan Wieden, CEO, CCO, Wieden & Kennedy "Sergio Zyman's voice is powerful. So are his insights. He never fails to challenge, inspire, or teach. "The End of Marketing as We Know It" is like being in a conversation with Sergio--without the fear of being assaulted. It is a must read for anyone who values achieving results in a highly competitive marketplace." -- Patrick R. Fallon, Chairman, Fallon McElligott

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Customer Reviews

3 Reviews
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Average Customer Review
3.0 out of 5 stars (3 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
3 of 3 people found the following review helpful:
2.0 out of 5 stars You wont learn anything new but Sergio will entertain you !, 16 Aug 1999
By A Customer
If you've ever wanted to sit next to Sergio on the plane and chat with him about marketing then this is the book for you. Next time you fly the Atlantic get this book and after your meal - listen to Sergio regale you with his tales of how he did it against impossible odds. You can read the 230 pages in around three hours and its much better than the in-flight movie.

If on the other hand you are a serious practitioner of marketing and want to use this book to help you perform better, don't think that for $ 26 Sergio is going to give you any answers. Did you know, for example 1. The purpose of marketing is to sell more 2. Differentiation is critical 3. You can never know too much about your consumers 4. Fish where the fish are. 5. You cant make decisions in New York if you want to sell products in a hundred countries.

If you knew this already - then you wont get much "beef" from this book.

Finally, the title is grossly misleading since the book contains no insight into the technologies that will actually shape the future of marketing. The index has no reference to interactive TV and the internet has two references !

What can I say about Warren Bennis, Professor of Business Administration at USC Marshall School of Business who writes in his review " What can I say about Sergio Zyman ? He's a genius; that's all" ? Mr. Bennis, Sergio Zyman may be an excellent marketeer - the Coke stock price is proof of this - but he aint spreading it around in his book !

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1 of 1 people found the following review helpful:
3.0 out of 5 stars the end of marketing as the beginning of e-marketing, 19 April 2000
By A Customer
As we read the book,it is a pragmatic and practical way to create a effective consumer network in the web,since E-commerce is still booming ,we need to transfer the real world economic's marketing into the E-commece sector,how to create loyal costumer,how to attract a costumer and how to promote the products are something that we can learn from this book.As a conclusion,if you want to be a winner in E-sector,try to read this book and practise what you learn in the E-sctor.Trust me,it will give you a big hand.
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4.0 out of 5 stars A useful starting point for non-marketers., 12 Jul 2001
By A Customer
Zyman discusses an arena which he obviously knows and loves. Aa an accountant hoping to provide business consultancy services to clients I needed a crash course in marketing theory. I'm not saying that this book (of only 235 pages) is the only book I'll ever need to read -far from it- but I believe that it provides a useful framework. It is eminently practical and does indeed communicate the lesson of "Why marketing is too important to be left to the marketing department."
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