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The End of Lawyers?: Rethinking the nature of legal services
 
 

The End of Lawyers?: Rethinking the nature of legal services (Hardcover)

by Richard Susskind OBE (Author)
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Product Description

Review
This is an outstanding publication. Buy it. Read it. Think about it. (Douglas Mill, Journal of the Law Society of Scotland )

Product Description
In this much anticipated sequel to the legal bestseller, The Future of Law, Susskind lays down a challenge to all lawyers to ask themselves, with their hands on their hearts, what elements of their current workload could be undertaken differently - more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working. The challenge for legal readers is to identify their distinctive skills and talents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems or by less costly workers supported by technology or standard processes, or by lay people armed with online self-help tools. It is argued that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated. This is where the legal profession will be taken, it is argued, by two forces: by a market pull towards commoditisation and by pervasive development and uptake of information technology. At the same time, the book foresees new law jobs emerging which may be highly rewarding, even if very different from those of today.

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6 of 6 people found the following review helpful:
5.0 out of 5 stars The End of Lawyers? , 6 Dec 2008
By Michael Leathes "IMI" (The Hague, The Netherlands) - See all my reviews
(REAL NAME)   
The timing of this vital read for every lawyer could not have been better. Economic downturn is accelerating the rate at which the candle of traditional legal practice is incinerating at both ends. Clients' increasing intolerance of legal uncertainty, risk and cost, and their growing need for transparency, combine to emphasize what Susskind identifies as ten technologies with the collective potential of overturning the commonly-accepted role of the practicing lawyer. The balance of power has shifted to clients, such as in-house counsel. Here, in under 300 pages, is a stream of ideas from someone long regarded as a futurologist for how lawyers can re-focus and re-apply their added value, and grow their practices - despite economic challenges - partly by leveraging emerging technology. It is persuasive, pithy, honest, illustrated with examples and browseable. Having been an in-house lawyer for 37 years, observing how traditional law practice has been deployed by leading firms, I would urge everyone in the field to read this one carefully and take its foresight seriously.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Warning! Warning! The end is nigh!, 26 Jan 2009
By Phillip Taylor (Richmond Upon Thames, England) - See all my reviews
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I'm reminded of Blair's treacherous mission for Frank Field - "think the unthinkable". He did and got sacked! Susskind is made of different stuff (I hope) with this rethink on the nature of our legal services.

Academic Susskind has been thinking the unthinkable here, too. It's worth it after inconclusive attempts by Labour to introduce new packages on legal services, a commission, far too much regulation, and a "push me, pull you" policy on conditional fee agreements so we don't really know where we are or what direction we are going in- and whether we are even allowed to question the future because it is not the `done thing' and we should just take what is meted out from the government.

However, the next decade should be the decade of change for us as IT takes over and those carbon copies find their final resting place in the `V & A'. The author used a novel method to test his theories after his forerunner "The Future of Law", and was clearly delighted with the responses contained in his selected quotes from nine eminent people on the dust jacket: comments which are both sensible and constructive.

This book does present a scary future, but it's one we can manage, without Shakespeare's remedy - `first, let's kill all the lawyers' - which is what some of Susskind's imagery may conjure up for less secure lawyers. The thesis is about our continuing structure, how we deliver our services to the client and the state, and it should also be about what rights we have as lawyers fulfilling our functions as a career under continuous professional development policies- and about democracy within the legal profession which, for some, seems missing with our professional bodies.

So where does Susskind take us in his 8 chapters? The answer is along a road driven by 2 forces:

* by a market pull towards the commoditization of legal services;
* by the pervasive development and uptake of new and disruptive legal technologies; and
* our jobs.

The problem is that everyone else has the same problems just now so there's a need for a constructive approach by all (in other words, the government). Mixed with this will be the modern needs of lawyers, their physical and psychological profiles and wants, and the way in which business and society has adapted to new conditions so far.

I feel Susskind has made an excellent start by opening up this debate but we have a long way to go as the digital era takes effect. But what happens then? I would suggest that whilst the basics of representation and advice remain even with IT, the prognosis and implications in his conclusion should be read and re-read.

The author talks finally about motive- this is actually the beginning of a new structure for legal services which will always be needed in a civilized society. His parting aspiration that these services should be quicker, better, cheaper and more widely available is right (of course they should), but it hasn't worked in the past so why should it work in the future just because of IT! Susskind's rethink must be positive because as a newly famous American has just said "yes, we can". I think we can, so there is no end of lawyers, just a new beginning so the end is nigh has been postponed...indefinitely.
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