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Empathy: What it is and why it matters Paperback – 19 Nov 2012

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Product details

  • Paperback: 248 pages
  • Publisher: Palgrave Macmillan (19 Nov. 2012)
  • Language: English
  • ISBN-10: 1137276428
  • ISBN-13: 978-1137276421
  • Product Dimensions: 13.2 x 1.6 x 27.5 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 328,310 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

After a degree in the natural sciences and careers in teaching and social work, in 1976 I took up a post as lecturer at the University of East Anglia, Norwich, UK. I am currently an Emeritus Professor in the School of Social Work and Psychology at UEA. Over the years, my research and writing interests have included social work theory, adoption, emotional intelligence, empathy, attachment theory, and child abuse and neglect. To date, I have written 20 books. I had a new book published November 2012 - "EMPATHY: What it is and why it matters", published by Palgrave Macmillan. My latest effort has now appeared - "THE COMPLEAT SOCIAL WORKER" also published by Palgrave Macmillan December 2014.

And when I'm not writing, you might spot me on top of a hill in the Lake District or Scotland. Or find me wandering a coastal path in Cornwall, Norfolk or Pembroke. There was a time when I could climb, walk and think about my next book all at the same time. But now I'm getting old and retired, it takes all my energy just to get up a hill, never mind think as well.

Many thanks to all those who have bought and read my books. The interest is much appreciated.

Product Description


'A fascinating, well-written and wide-ranging exploration of the concept of empathy' - Professor Ernesto Spinelli, author of Practising Existential Psychotherapy

'Throughout this highly accessible book, David Howe communicates complex subjects with magisterial clarity and ease.' - Bernard R Moss, Emeritus Professor of Social Work Education and Spirituality, Staffordshire University

Book Description

A brilliantly clear introduction to what empathy is, why we have it and how it develops, relevant across a broad range of professions and subjects

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3 of 4 people found the following review helpful By Mr John A Fraser on 31 Jan. 2014
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I heard a short presentation by the Author David Howe in a pub in Norwich to a group of MH workers. He writes as clearly and easily as he speaks. I have a very good understanding of the subject Empathy.
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0 of 1 people found the following review helpful By Kathryn on 9 Feb. 2014
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This is a most informative book that has a tendency to be more referenced rather than authors own work. I would have found it even more useful if it exampled empathic dialogue to support the information. This is a very useful readable book on the importance and value of Empathy and what it is and why it matters.
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0 of 2 people found the following review helpful By hannah on 16 Sept. 2014
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An absolutely catching book. I recommend every nurse or any person in the care giving sector to get a copy of this book. If not for yourself, then to better recognise and respect the duty involved in care giving. Your care role is priceless. Never undervalue your role.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 1 review
The book I wish I had written about empathy.... 17 April 2015
By Lou Agosta - Published on Amazon.com
Format: Paperback Verified Purchase
David Howe begins with the idea that empathy humanizes people and their relationships. Empathy is about our shared humanity.
This includes but is bigger than the idea that an experience or feeling is communicated for the one person to the other. Without the other person, one loses one’s humanity. One is left without vitality, aliveness, or energy. In short, one is left depressed.

Howe continues with the origins of empathy in aesthetics and the approach to the communicability of affect and feeling in art and beautiful nature. Aesthetic empathy provides access to experience from a first person point of view, and is not some separate approach different than what is experienced in relating to other persons. Likewise, rapidly sharing an emotional experience as exemplified by emotional contagion is not yet empathy but provides input to the empathic process. In applying empathy, one can be active or passive – actively imagining putting oneself in the other person’s shoes or literally being at the affect of the other person’s experiences as one is exposed to the other’s emotions and behavior. This corresponds to “top down” and “bottom up” empathy.

Howe explores the foundation of empathy in the Darwinian evolution of the human species. Cooperation, altruism, and community life require empathy. Howe asserts: “Evolution rewards the empathic” (p. 24). Howe engages early and often with the idea of “mind reading,” the ability to detect and grasp the intentions of other persons as “minded,” mentalizing creatures like oneself. In its cognitive aspects, empathy is about getting to know the other person.

Howe notes that how children develop empathy includes joint attention. What is “joint attention”? While conventional wisdom says there is nothing new under the sun, “joint attention” may actually be something new. Not only does baby see the truck, baby sees that daddy sees the truck too. In other words, we – daddy and baby – are not cut-off and isolated in our minds. Such isolation was the fallacy committed by the philosopher Descartes, believing that he needed to prove something in the world existed outside his consciousness. We are already related to one another by attending to the attention of others. By the way, for all the intelligence of the great apes, joint attention seems to be lacking in the chimpanzees and gorillas. Apparently when one ape finds something really engaging, such as how to use a thin stick to scoop up termites, he does not turn around and show his colleagues, “Hey, look at this cool thing I did!” Other apes may witness and copying such an innovation, but it is not actively shared as child and care-taker do. Could this ability to share mental states such as joint attention lie at the basis of language acquisition and the resulting explosion of cooperation, creativity, culture, and empathy that makes the human species so engaging and problematic? The implied answer is “yes”.

Likewise, the false belief test is an astonishing experiment with relevance to empathy. At the risk of over-simplification, the five year old child can handle information asymmetries requiring taking another person’s point of view that a three year old cannot handle, the latter seemingly egocentrically attributing his own perspective to the other. Someone who has been out of the room and cannot possibly have seen the candy hidden in the box, is granted information that the three year old has because the three year old was a witness to the hiding. In contrast, the five year old “gets it” that the person outside the room comes to suffer from a “false belief,” because he did not witness the transfer made in his absence. The consequences of this expanded competence have been interpreted as meaning that the child experiences a paradigm shift in her ability to grasp the minds of other persons such that they can mis-represent and be deceived. The growing child is a “child scientist” who gets an updated “theory of mind,” enabling top down cognitive empathy at a new level. Such a theory of mind is essential to empathy and seems to be misfiring in such disorders of empathy as autism spectrum disorders and sociopaths

The chapter on the empathic brain is a nice intersection of quotations from David Hume (1739) who waxes eloquent about the minds of men being mirrors to one another and Adam Smith (1759) describing emotional contagion combined with the latest results of functional magnetic resonance imaging (fMRI) from Jean Decety’s lab. In a sense, human beings are neurons and we are neurons “all the way down.” But then the neurons start to generate meaning and relatedness and life in community as we know it. This is the “hard problem of consciousness.” How do we connect the dots between the neurons and the richness of the first person experience that we have as persons living our lives? No easy answers here. When the neurons stop functioning as designed, whether due to traumatic experiences or biological defects, the dominoes start falling once again and disorders of empathy such as autism spectrum disorders or sociopathy emerge. This is an area that has seen an explosion of scientific research over the past twenty years. Though we have a growing grasp of the neural correlates of consciousness and powerful psychotropic medications, it far from clear that any of them produce the kind of results enabled by the listening of an optimally response, empathic human being in conversation. Even as the existence of “mirror neurons” has gone from being controversial to being debunked (e.g., Hickok 2014), the existence and functioning of a neural circuit for empathy is a hypothesis with expanding scientific support.

One of the strengths of Howe’s work is his depth of learning., combined with a light touch in presenting the material that makes it accessible. An original synthesis of existing ideas, he ranges between Baron-Cohen’s (2011) “zero degrees of empathy” in borderline personality disorder, Frans de Waal’s primate studies (2010) and Jean Decety’s fMRI work. Howe is a university level professor of social work, and he comes into his own in the applications of empathy to those persons suffering from issues that lead them to seek out psychotherapy and counseling.

Three chapters (9-11) on client experiences, communication, and why empathy works form the heart of the psychodynamic aspects of Howe’s contribution. Howe is an advocate of the healing properties of empathy. It is not just that empathy allows the therapist to get inside the experience of the client so that he can give the experience back to the client in an interpretation that makes a difference. There is nothing wrong with interpretation as such, but it is not the complete story. Being the recipient of a gracious and generous listening, empathy, itself is a source of healing. Being “gotten” in one’s struggle and effort can cause a shift in the direction of opening up possibilities for moving beyond one’s stuckness in suffering. No doubt Carl Rogers (1951) is a significant influence on Howe’s synthesis. But I believe Howe moves beyond Roger’s mirroring and recognition, important though these are, to an “empathy cycle.” In such a cycle, the receptivity, understanding, and interpretation, of empathy are delivered to the client in an empathic responsiveness that tests whether the therapist “gets it” (in relation to the client) or not. Thought the devil is in the details, empathic responsiveness is why empathy works.

The thing about social workers is that they are and remain social workers. In this case, that means that Howe comes down on the pro-social side of empathy. When all is said and done, empathy makes us better and should be promoted in child, adults, and community. It is not that anyone else ever thought that empathy made us worse as persons. That would be silly. Yet Heinz Kohut emphasized the aspect of empathy as a scientific form of data gathering about other persons that is value neutral and precisely ambiguous as to its social relevance. As Kohut famously said, empathy is “vicarious introspection,” in which one has a vicarious experience of the other’s feeling as if one were in the theatre or cinema. Thus, accordingly empathy could be mis-used as exemplified by the “empathic” Nazi who used it the better to control, dominate, and manipulate the would-be victims. Such misfirings and misuses or empathy remain a risk – and a point of debate – and presumably motivate the need for the explicit development of positive empathy in children, adults, and the community. This raises the question of whether empathy can be taught at all. Howe definitely advocates trying. My thought in this regards runs along lines sketched out by Carl Rogers about psychotherapy in general. With a few exceptions, people are naturally empathic and have to be inhibited, limited, and constrained. Much of education teaches compliance, rule following, and conformity, not necessarily cooperation and individualism. Therefore, the “training” in adults consists in removing the inhibitions towards openness and communication, allowing the empathic tendencies to resume their natural unfolding and development. Resistance to empathy may seem counter-intuitive, yet is pervasive and a source of resignation and cynicism. In the cases of children, presumably education should be attentive the ways empathy is inhibited and suppressed in order to produce conformity and compliance where the latter are not really needed. By all means, keep one’s hands to oneself and respect boundaries. But be open to empathy in navigating across the boundaries between self and other in a way consistent with integrity and completeness. Speaking personally as the author of three books on empathy, this is the book that I wish I had written. I hasten to add that my own works are excellent and everyone should read them, too, but Howe provides an accessible read is also rigorous and that will be relevant to a general audience. When all is said and done, when all the diagnostic categories are attached and philosophical arguments completed, in empathy, one is simply in the presence of another human being.

Click to play [or replay] the show in which I have a conversation with David Howe about the book and related:
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