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Emotional Intelligence at Work: The Untapped Edge of Success [Hardcover]

Hendrie Weisinger Ph.D. (Author)

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Book Description

Publication Date: 17 Oct 1997 | ISBN-10: 0787909521 | ISBN-13: 978-0787909529 | Edition: 1
Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
––Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self–motivation, high self–awareness, mood management, and emotional mentoring. In addition, it includes scores of real–world examples and dozens of practical exercises that accelerate the process, along with step–by–step approaches to mastering a variety of EI techniques.

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Hendrie Weisinger
Hendrie Weisinger Ph.D.

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"At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!" ––Rita McGlone, assistant director of executive education, The Wharton School of Business

"Emotional Intelligence at Work is your antidote to job–related stress. It is healthy and nutritious for your mind and your body." ––Dr. Art Ulene, The Today Show

"This is the one book that translates the theory of emotional intelligence into an accessible, hands–on program everyone can use to advance their careers and improve their lives." ––John Mayer, Ph.D., co–creator of the theory of emotional intelligence and associate professor of psychology, University of New Hampshire

"Dr. Weisinger shows us how to use our emotional assets to maximize our intellectual assets. We can all use this book and we all know someone who can use it, too." ––Allan Barnes, intellectual assets process leader, IBM Advanced Business Institute

"Dr. Weisinger demonstrates how we all can use emotions as an opportunity. Deploy his techniques to increase satisfaction, performance and bottom–line results in your organization." ––Debra–Lynn Terrill, director of executive education, Anderson Graduate School of Management, UCLA

From the Inside Flap

If you think analytical skills, company loyalty, or even competence is the key to success in the workplace, it′s time to think again. Most experts now agree that those who climb the corporate ladder most quickly are those who possess a high degree of emotional intelligence. Simply put, emotional intelligence (EI) is the ability to make your emotions work for you by using them in ways that produce the results you want. And the good news is that, unlike IQ and other traditional measures of intelligence, EI can be developed and dramatically increased.Based on an extensive body of research and the author′s years of experience in the field, Emotional Intelligence at Work is a hands–on guide people can use to amplify their own emotional intelligence. In plain, easy–to–follow language, Dr. Weisinger explains exactly what EI is all about. He shows how to master the core competencies of emotional intelligence, abilities that include self–motivation, high self–awareness, mood management, and emotional mentoring. Moreover, he includes scores of real–world examples and dozens of practical exercises that accelerate the process, as well as step–by–step approaches to mastering a variety of EI techniques.Aside from showing individuals how they can get ahead by applying emotional intelligence in the workplace, Dr. Weisinger also explains how businesses can benefit through the application of EI on a company–wide basis. Because the development of EI leads to employees who are more creative, more fulfilled, and more enthusiastic, its promotion throughout an organization can improve productivity, speed adaptation to change, improve retention of key employees, and generally bolster that organization′s competitive stance.A number of books have been written about the theories surrounding emotional intelligence. But this is the first to translate those theories into a pragmatic plan of action anyone can follow. Use it to achieve the kind of success that, until now, seemed always rese
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During the course of a workday, you might speak with an angry client, respond to an anxious boss's concerns, present an idea in a meeting. Read the first page
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Amazon.com: 3.9 out of 5 stars  7 reviews
65 of 66 people found the following review helpful
4.0 out of 5 stars Making EI Work 28 Jan 2000
By Mitchell R. Alegre - Published on Amazon.com
Format:Hardcover
Emotional intelligence has been much talked about in the last few years. This book goes beyond the hype and gives practical suggestions for developing one's own emotional intelligence at work.Hendrie Weisinger, a psychologist and organizational consultant, defines emotional intelligence as the ability to "intentionally make your emotions work for you by using them to help guide your behavior and thinking in ways that enhance your results." Weisinger contends that EI can be nurtured, developed, and augmented. He proves his point by providing processes and exercises to help the reader develop self-awareness, manage emotions, motivate self, communicate effectively, develop interpersonal expertise, and help others help themselves.Weisinger writes in an easy to read, straightforward style. His approach is practical. This makes it especially useful for those responsible for delivering EI training. This is not a book about EI research but a manual for making EI work in the workplace. An added bonus is that developing your EI will also strengthen your personal relationships. If your interest is in becoming more emotionally intelligent or helping others to do so, then reading this book would be an intelligent choice.
73 of 77 people found the following review helpful
5.0 out of 5 stars Great How-To on a Difficult Subject 13 Jun 2000
By Laura V. Page - Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
The attention to "emotional intelligence" started with Daniel Goleman's book "Emotional Intelligence" published in 1995. Although an excellent book, this Weisinger book is a better guide to how to USE emotional intelligence. It is full of practical exercises and real world examples. I have used it when I teach the subject and would recommend it if you really want to change and learn new responses when the going gets tough, not just think about it. Best wishes to all who are trying to develop these difficult skills. It ain't easy, but this book makes it easier. A good guide.
18 of 18 people found the following review helpful
5.0 out of 5 stars Intelligently Listen To Your Own and The Emotions Of Others 11 Feb 2002
By M. Bennett - Published on Amazon.com
Format:Hardcover
Emotional Intelligence at Work is an excellent book that teaches people to learn how to take step back, take a deep breath, listen to yourself and listen to others. Techniques to difuse volatile situations between you and your work colleagues. Turn an aggressive confontation into a useful fact gathering session to get to the real source of the problem. Do you know what words to use and sentence structure to apply in order to be direct without attacking or creating a threatning situation with your counterpart? Do you want people to listen to you when you talk? All of these fantastic techniques are found here.

One has to really concentrate and use these techniques daily in order for them to work. I was actually surprised to see the majority of them work "live in action". This text should be mandatory from grade school to the university level.

The author Ph.D. Hendrie Weisinger is a psychologist who uses many different work place examples from his numerous seminars. In many of these situations it is possible for people to see themselves in the characters and the situations that are being portrayed. It is an excellent book for anybody.

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