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Emotional Intelligence Pocketbook [Illustrated] [Paperback]

Margaret Chapman
4.6 out of 5 stars  See all reviews (7 customer reviews)
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Book Description

29 Jun 2011
A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life. US research involving partners of a multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit. In the Emotional Intelligence Pocketbook - now in its second edition - author Margaret Chapman, coaching psychologist and coach-supervisor, demystifies a complex subject that hitherto has only been covered by academic, heavyweight literature. The book takes readers through each of the five steps to attaining EI and describes how organisations can become emotionally intelligent.

Frequently Bought Together

Emotional Intelligence Pocketbook + The Impact and Presence Pocketbook (Management Pocketbooks) + The Influencing Pocketbook (Management Pocketbooks)
Price For All Three: £18.17

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Product details

  • Paperback: 112 pages
  • Publisher: Management Pocketbooks; 2nd Revised edition edition (29 Jun 2011)
  • Language: English
  • ISBN-10: 1906610428
  • ISBN-13: 978-1906610425
  • Product Dimensions: 14.9 x 10.5 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 33,536 in Books (See Top 100 in Books)

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Product Description


"Loaded with practicality; you will be inspired to use your emotions in ways that make you healthier, happier and more productive." -- Dr Hendrie Weisinger, author" Emotional Intelligence at Work." --This text refers to an out of print or unavailable edition of this title.

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Customer Reviews

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Most Helpful Customer Reviews
49 of 50 people found the following review helpful
This book is an excellent introduction to Emotional Intelligence for Managers and Human Resource practitioners and in contrast to other literature currently available provides a simple route map to what can be a complex topic.
Written in a clear and concise style and packed with practical exercises and fun illustrations the writer is able to transfer the theory of emotional intelligence and its varying components into real life scenarios which any reader can relate to. The inclusion of a self-assessment questionnaire is a real bonus and enables the reader to establish where they are now and how they can develop on the Emotional Intelligence components.
If you are involved in the use of Emotional Intelligence within the work environment there is a section dedicated to the development of the Emotionally Intelligent organisation, which includes the use of Emotional Intelligence as a change management strategy.
Overall, this book is easy to read and understand with the range of practical exercises providing the opportunity to put theory into practice. A good practical introduction to a complex subject this book may be small in size but is large on content. I can highly recommend it.
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38 of 39 people found the following review helpful
5.0 out of 5 stars At last EI made practical ! 30 Jan 2002
This little pocketbook is a gem. Short on heavy theory and long on practical tips and techniques that help to demystify the concept of EI. This tiny book starts to answer the question "So what do I do to improve my EI score if I feel it is low?" Good pictures,cartoons and diagrams too - made it readable and light on the eye. Well worth a read - well done Margaret !
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4 of 4 people found the following review helpful
By Floss
I bought a number of books on emotional intelligence and this was the cheapest and best! It was very accessible and interesting. It applies well to some of my specific work based interest in the subject. It also has some excellent exercises which I have found useful and which I intend to adapt for training purposes. The only down side is it's size which makes the more complex diagrams more difficult to see. Highly recommend though.
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8 of 9 people found the following review helpful
4.0 out of 5 stars A very good intro to EI for organisations 19 Dec 2007
Format:Paperback|Verified Purchase
I already read four other booklets of the Pocketbook series, and this one has been the best so far. It explains in simple words what emotional intelligence is (although there is no reference to the biology of emotions and the comparison or connection with 'cognitive' intelligence) and, most importantly, why we should develop it (although I must say it sounded a bit materialistic to read about companies who increased their income because of EI provision, but hey, this book is for business people, too).

Generally, it provides a simple, step-by-step approach, with handy resources (such as evaluation questionnaires) that gives to the non-academic reader excactly what he/she needs to know about this construct and how to develop it in practice. However, it should state in the sub-title that it is mostly addressed to organisations and is not oriented towards families and education.
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